Sales Support (Bilingual in Mandarin)

FlexiSpot; Irvine (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Flexispot Inc., a leader in ergonomic health and smart office solutions, is seeking a Sales, Marketing & Administrative Support Specialist to join our Irvine team. This role combines sales order management, marketing collaboration, and administrative support to help optimize customer experiences and drive growth.

You will work cross-functionally with warehouse, logistics, and finance, manage CRM data, and contribute to campaigns.

Qualifications

• 2+ years of proven experience in both sales and marketing.
• Experience with CRM software (Salesforce, HubSpot, Zoho, etc.).
• Proficiency in PowerPoint, Canva, and Adobe Creative Suite.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and coordination abilities.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience supporting B2B sales and marketing activities.
• Bilingual in English and Mandarin (required).
• Valid driver’s license; willingness to travel 25-50%.

Responsibilities

• Handle sales orders from entry to fulfillment, ensuring accuracy and timely processing.
• Coordinate with warehouse, logistics, and finance teams to track and manage orders.
• Maintain and update customer information in CRM software (e.g., Salesforce, HubSpot, Zoho).
• Support the sales team with quotations, invoices, and customer inquiries.
• Monitor inventory levels and communicate product availability to the sales team.
• Prepare sales reports, track performance metrics, and analyze data.
• Serve as a liaison between customers and internal teams to ensure order accuracy and issue resolution.
• Provide after-sales support by addressing customer concerns and coordinating solutions.
• Assist with the execution of marketing campaigns and customer marketing initiatives.
• Design and develop customer-facing materials such as PowerPoint decks, Canva graphics, and Adobe Creative Suite assets.
• Collaborate with leadership to create polished visual presentations and branded communication tools.
• Support retail and B2B marketing programs with account-specific toolkits and promotional assets.
• Conduct market research to support category storytelling and sales strategies.
• Contribute to internal and external communications with strong attention to clarity and design.
• Manage scheduling, calendar coordination, and meeting logistics.
• Provide general administrative support, including documentation, filing, and task tracking.
• Assist with organizing team projects and ensuring deadlines are met.

Skills

Sales & Marketing Experience

CRM experience

Communication

Tools

Salesforce

HubSpot

Zoho

PowerPoint

Canva

Adobe Creative Suite

Job description

Flexispot Inc., a subsidiary of Loctek Ergonomic Technology Corp. (Stock Code: 300729, Shenzhen Stock Exchange), is a globally recognized leader in ergonomic health and smart office solutions. Loctek is an intelligent technology platform company centered on linear drive systems and integrated electromechanical (mechatronic) technologies. The company is committed to delivering system-level solutions for smart home, smart office, and smart logistics scenarios through reusable engineering and software capabilities. Committed to innovation and enhancing workplace productivity, Flexispot specializes in linear-drive technology products, including height-adjustable desks, ergonomic chairs, smart electric beds, and workstation accessories. As a key international brand under Loctek, Flexispot operates in over 75 countries, with a robust presence across North America, Europe, and Asia. In 2023, Flexispot was proudly ranked among China’s Top 50 Global Brands, climbing eight positions.

In the United States, Flexispot manages 16 strategically located distribution centers, covering over 7* million square feet* of operational space. With comprehensive in-house research, development, and design capabilities, we oversee the entire product lifecycle—from initial concept to large-scale production—leveraging multiple manufacturing facilities across Asia. Supported by a global workforce of over 5,000 employees, Flexispot delivers premium products and tailored services to customers worldwide, solidifying our reputation as a trusted partner in the ergonomic and workspace innovation sector.

Job Summary:

We are seeking a Sales, Marketing & Administrative Support Specialist who will play a multi-functional role in supporting our sales operations, marketing initiatives, and administrative functions. This highly collaborative position requires strong organizational skills, attention to detail, and creativity. The ideal candidate will bring proven experience in sales and marketing, and will be equally comfortable managing sales orders and CRM systems, assisting with marketing campaigns, and designing polished presentations and materials for customers and internal teams.

Key Responsibilities:

• · Handle sales orders from entry to fulfillment, ensuring accuracy and timely processing.
• · Coordinate with warehouse, logistics, and finance teams to track and manage orders.
• · Maintain and update customer information in CRM software (e.g., Salesforce, HubSpot, Zoho).
• · Support the sales team with quotations, invoices, and customer inquiries.
• · Monitor inventory levels and communicate product availability to the sales team.
• · Prepare sales reports, track performance metrics, and analyze data.
• · Serve as a liaison between customers and internal teams to ensure order accuracy and issue resolution.
• · Provide after-sales support by addressing customer concerns and coordinating solutions.

Marketing & Creative Support

• · Assist with the execution of marketing campaigns and customer marketing initiatives.
• · Design and develop customer-facing materials such as PowerPoint decks, Canva graphics, and Adobe Creative Suite assets.
• · Collaborate with leadership to create polished visual presentations and branded communication tools.
• · Support retail and B2B marketing programs with account-specific toolkits and promotional assets.
• · Conduct market research to support category storytelling and sales strategies.
• · Contribute to internal and external communications with strong attention to clarity and design.

Administrative Support

• · Manage scheduling, calendar coordination, and meeting logistics.
• · Provide general administrative support, including documentation, filing, and task tracking.
• · Assist with organizing team projects and ensuring deadlines are met.

Qualifications

• · 2+ years of proven experience in both sales and marketing roles.
• · Experience with CRM software (Salesforce, HubSpot, Zoho, etc.).
• · Proficiency in PowerPoint, Canva, and Adobe Creative Suite.
• · Strong organizational and multitasking skills in a fast-paced environment.
• · Excellent communication and coordination abilities.
• · Proficiency in Microsoft Office (Excel, Word, Outlook).
• · Experience supporting B2B sales and marketing activities.
• · Bilingual in English and Mandarin (required).
• · Valid driver’s license; willingness to travel 25-50%.

Job Type: Full-time, Onsite (Irvine, CA 92618)