Sales Support Associate (Work-From-Home)

AO GlobeLife; Naperville (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full benefit package including Dental, Life, Vision, Medical Insurance

Incentive trips (4 per year)

Performance-based bonuses

Flexible schedule

Weekly pay

Job summary

A benefits provider is seeking a dedicated Sales Support Associate for a fully remote position. The ideal candidate will handle customer inquiries and help clients understand their permanent benefits entitlement. This role requires strong communication skills, patience, and at least one year of customer service or sales experience. The company offers a comprehensive benefit package, performance-based bonuses, and opportunities for career growth.

Qualifications

• 1+ year of customer service or sales experience.
• Comfortable speaking over the phone.
• Strong verbal communication skills with patience and empathy.

Responsibilities

• Serve as the first point of contact for clients via phone and Zoom.
• Explain and review permanent benefits clearly and accurately.
• Guide clients through enrollment and claims processes.

Skills

Strong English communication skills

Customer service or sales experience

Proficiency in using Zoom and digital tools

Verbal communication skills

Job description

AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across the US, providing them with permanent benefits. We are dedicated to protecting every child and serving all working families, and we are looking for dedicated individuals to join our growing team.

We are seeking a Sales Support Associate (Work-From-Home) who will be responsible for explaining to clients the permanent benefits they are entitled to through labor unions, credit unions, and associations. The ideal candidate demonstrates professionalism, empathy, and strong communication skills.

Key Responsibilities

• Serve as the first point of contact for clients via phone and Zoom.
• Explain and review permanent benefits clearly and accurately.
• Guide clients through enrollment and claims processes.
• Maintain accurate documentation of all client interactions.
• Collaborate with team members to deliver an exceptional customer experience.
• Collaborate with teammates to achieve goals

Requirements

• Must be eligible to work in the United States
• Strong English communication skills
• 1+ year of customer service or sales experience
• Prior customer service, sales, or client support experience is an asset
• Strong verbal communication skills with patience and empathy
• Proficiency in using Zoom and digital tools for communication
• Comfortable speaking over the phone

Why Join Us

• Fully Remote Position
• Full benefit package including Dental, Life, Vision, Medical Insurance, Drug Plan, and death benefit
• Incentive trips (4 per year), performance-based bonuses, flexible schedule, and weekly pay.
• In-depth training, fast career growth, and performance-based promotions

How to Apply

Please submit a resume along with this job. We look forward to hearing from you!

Hiring Manager

Vanessa Priori

Have questions?

Please email me at [e-mail]