Sales Support Associate

Quirch Foods California, LLC.; Louisiana (MO); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Comprehensive benefits package that...

401K savings Plan

Paid Holidays

Personal Time off

Employee Discounts

Job summary

Quirch Foods California, LLC. is seeking a customer service-oriented professional to enhance customer experiences and support account management. The role involves record-keeping, coordinating travel and events, and assisting with order management and problem resolution.

Qualifications include a high school diploma, proficiency in Microsoft Office, and a basic understanding of sales and customer service principles. Bilingual English/Spanish is preferred, and travel of 10-30% may be required.

Qualifications

• High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices

Responsibilities

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assists Account Executive with account management
• Performs data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Skills

Microsoft Office

Sales principles

Communication skills

Bilingual English/Spanish

Travel readiness

Education

High School Diploma or GED

Bachelor’s degree in Marketing or related field a plus

Tools

Microsoft Office Suite

Job description

We are a customer-focused company committed to passion and service.

Responsibilities

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assists Account Executive with account management
• Performs data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Qualifications

• High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices

Solid communication and interpersonal skills

Bilingual: English and Spanish preferred

Ability to travel: 10‑30%

Compensation

Hourly rate of $23.00 to $25.00 per hour, depending on experience.

Benefits

• Comprehensive benefits package that includes Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan
• 401K savings Plan
• Paid Holidays
• Personal Time off
• Employee Discounts

Equal Opportunity Employer

Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.