Sales Support and Inside Sales Compact

Cowin Equipment Company, Inc.; Murfreesboro (TN); On-site; USD 40,000 - 65,000; Full time

Job summary

Cowin Equipment Company, Inc. in Murfreesboro, TN is hiring a Sales Support Representative and Inside Compact Salesman to assist inside sales and sell mini machines 7 tons and below, compact track loaders and attachments.

The position is bilingual (English and Spanish) and involves coordinating with rental and sales teams, handling quotes, orders and customer communications. This office-based role requires strong Microsoft Office skills and excellent communication.

Qualifications

• Fluent in English and Spanish (read, write and speak).
• Strong communication skills.
• Organized with good multitasking ability.
• Proficient with Microsoft Office Suite.
• Positive, extroverted personality.

Responsibilities

• Sales support: Assisting with requests from the outside sales team in a timely and accurate manner.
• Quotes: Helping generate quotes, including gathering costs from manufacturers, listing the specs, and making sure margin, freight, PDI and warranty costs are included.
• Digital marketing: Working with the Vice President and the Corporate office to plan geo-targeted digital marketing for sales, rental, parts and service as needed, in English and Spanish.
• Marketing calls: Receiving all calls that come in from the marketing effort, and either passing them along to the salesman for established accounts or working them directly when the caller is not an established account.
• Customers: Assisting customers in person, by phone and by email in English and Spanish. This includes taking walk-in customers on the equipment yard to see and operate equipment, and translating for the sales and product support teams when needed.
• Rental: Working with the Rental Manager to assist all Spanish-speaking customers. Inventory: Helping with machine and attachment inventory for the rental fleet and new sales stock. This includes inventory questions, ordering machines, receiving and setting up machines, system updates, and keeping the right amount and mix on hand and on order.
• Manufacturers: Assisting with assigned original equipment manufacturers, including product knowledge, specifications, cost updates, lead times, stocking programs, finance and lease programs, training, warranty, registrations and credit submissions.
• Orders and invoicing: Helping review machine sales before invoicing to make sure costs are accurate and orders are complete, and assisting with issuing and receiving purchase orders.
• Reports: Helping with monthly sales, inventory and manufacturer reports.
• Product support: Working with the product support department so the needed service jobs are opened and completed on sales stock and retail equipment, with clear notes for the service department.
• Teamwork: Collaborating with all departments, with a focus on Sales.

Skills

Bilingual English/Spanish

Communication skills

Multi-tasking

Organization

Customer service

Team collaboration

Tools

Microsoft Office

Job description

Sales Support Representative and Inside Compact Salesman

We are hiring a Sales Support Representative and Inside Compact Salesman. The job is to support and assist with inside sales, and to sell mini machines 7 tons and below, compact track loaders and attachments that are not going to established accounts.

This is a bilingual position. You will work with customers, vendors and our own team in English and Spanish, every day. The ideal candidate will work with rental and sales to round out all of our deals as needed.

Responsibilities

• Sales support: Assisting with requests from the outside sales team in a timely and accurate manner.
• Quotes: Helping generate quotes, including gathering costs from manufacturers, listing the specs, and making sure margin, freight, PDI and warranty costs are included.
• Digital marketing: Working with the Vice President and the Corporate office to plan geo-targeted digital marketing for sales, rental, parts and service as needed, in English and Spanish.
• Marketing calls: Receiving all calls that come in from the marketing effort, and either passing them along to the salesman for established accounts or working them directly when the caller is not an established account.
• Customers: Assisting customers in person, by phone and by email in English and Spanish. This includes taking walk-in customers on the equipment yard to see and operate equipment, and translating for the sales and product support teams when needed.
• Rental: Working with the Rental Manager to assist all Spanish-speaking customers. Inventory: Helping with machine and attachment inventory for the rental fleet and new sales stock. This includes inventory questions, ordering machines, receiving and setting up machines, system updates, and keeping the right amount and mix on hand and on order.
• Manufacturers: Assisting with assigned original equipment manufacturers, including product knowledge, specifications, cost updates, lead times, stocking programs, finance and lease programs, training, warranty, registrations and credit submissions.
• Orders and invoicing: Helping review machine sales before invoicing to make sure costs are accurate and orders are complete, and assisting with issuing and receiving purchase orders.
• Reports: Helping with monthly sales, inventory and manufacturer reports.
• Product support: Working with the product support department so the needed service jobs are opened and completed on sales stock and retail equipment, with clear notes for the service department.
• Teamwork: Collaborating with all departments, with a focus on Sales.

Qualifications

• Bilingual in English and Spanish: must speak, read and write both fluently (required)
• Positive attitude, extrovert personality
• Strong communication skills
• Efficient with Microsoft Office Suite
• Strong organization skills
• Ability to multi-task
• Heavy equipment experience is a plus Compensation and Schedule
• Salaried position with commission
• In-office position: must work from the office, 7:00 a.m. to 4:00 p.m.