Sales Support Analyst: Elevate Seller Productivity & Quotes

Uniti Group Inc.; Mobile (AL); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

Health & Flexible Spending Account

Life and AD&D Insurance Plans

Educational Assistance Plan

Job summary

Uniti Group Inc. in Mobile, AL is seeking a Sales Support Analyst to partner with the Regional VP of sales, reducing admin workload and improving responsiveness across quote support, billing issues, escalations, and internal coordination.

The role acts as a liaison between Sales and support teams, handling intercompany quote and order requests, ensuring completeness, and driving efficient handoffs to Order Management while supporting revenue operations.

Qualifications

• Bachelor’s degree in Business, Communications, Sales Operations, or related field preferred.
• Experience supporting sales teams and customer operations.
• Strong organizational and multi-tasking abilities.
• Proficiency with Salesforce and Microsoft Office.

Responsibilities

• Serve as the primary support partner aligned to a Regional VP sales area.
• Reduce admin, operational, and follow-up work to keep sellers focused on customers.
• Improve quote support, billing issues, escalations, and internal coordination.
• Coordinate between Sales and support teams to move requests forward efficiently.
• Manage intercompany quote and order requests and prepare handoffs for Order Management.

Skills

Organizational skills

Cross-functional collaboration

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in Business, Communications, Sales Operations, or related field

Tools

Salesforce

Microsoft Office

Job description

Uniti Group Inc. in Mobile, AL is seeking a Sales Support Analyst to partner with the Regional VP of sales, reducing admin workload and improving responsiveness across quote support, billing issues, escalations, and internal coordination.

The role acts as a liaison between Sales and support teams, handling intercompany quote and order requests, ensuring completeness, and driving efficient handoffs to Order Management while supporting revenue operations.