Sales Support/ Admin Assistant

Star Staffing; Ortega (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Star Staffing is seeking a dynamic sales support specialist in a fast-paced environment. You will provide responsive customer and technical support to customers and end users while assisting the Sales team with administrative tasks, order processing, and data management.

The role requires strong attention to detail, effective communication, and the ability to prioritize multiple tasks in a busy setting. Prior experience with MS Office and Dynamics is a plus.

Qualifications

• Experience performing high-volume data entry with speed and accuracy.
• Typing speed of at least 65 words per minute with touch-typing ability.
• Proficiency in Microsoft Office applications and data systems.
• Strong written and verbal English communication skills.

Responsibilities

• Accurately enter and maintain information in company systems by transferring data from paper documents and other sources using keyboards, scanners, and related data-entry tools.
• Receive and process customer orders, prepare sales documentation, provide pricing and credit information, and gather credit references and sales tax details.
• Coordinate with Manufacturing and management to establish and communicate estimated delivery dates based on production capacity and delivery schedules.
• Serve as an initial point of contact for customer questions, concerns, and routine issues; resolve problems or escalate as needed.
• Prepare, organize, update, and maintain customer, sales, and operational records and related documentation.
• Process miscellaneous accounts receivable adjustment invoices and support Sales Manager and Accounting with collection efforts.
• Review invoices and inventory-related data entries for accuracy and address discrepancies as needed.
• Provide backup and cross-functional assistance to other positions and departments, focusing on Sales operations.
• Perform additional responsibilities and special projects as assigned.

Skills

65 wpm typing

Touch typing

Microsoft Office

Microsoft Dynamics

English communication

Attention to detail

Customer focus

Integrity and reliability

Job description

We are seeking a dynamic sales support specialist with string customer service skills. $22.00-$28.00

Position Summary

Provides responsive customer and technical support to customers and end users while assisting the Sales team and other departments with administrative, order-processing, and operational needs. This position requires strong attention to detail, effective communication, accurate data management, and the ability to prioritize multiple tasks in a fast-paced environment.

Key Responsibilities

Accurately enter and maintain information in company systems by transferring data from paper documents and other sources using keyboards, scanners, and related data-entry tools. Receive and process customer orders, including preparing sales documentation, providing pricing and credit information, and gathering applicable credit references and sales tax details for new and prospective customers. Coordinate with Manufacturing and management to establish and communicate estimated delivery dates based on production capacity and current delivery schedules. Serve as an initial point of contact for customer questions, concerns, and routine issues, working to resolve problems or elevate them to the appropriate department when necessary. Prepare, organize, update, and maintain customer, sales, and operational records and related documentation. Process miscellaneous accounts receivable adjustment invoices and provide administrative support to the Sales Manager and Accounting team with collection efforts. Review invoices and inventory-related data entries for accuracy and address discrepancies as needed. Provide backup and cross-functional assistance to other positions and departments, with a primary focus on supporting Sales operations. Perform additional responsibilities and special projects as assigned.

Qualifications and Skills

Demonstrated experience performing accurate, high-volume data entry with a typing speed of at least 65 words per minute. Familiarity with touch-typing techniques is strongly preferred. Proficiency with Microsoft Office applications, spreadsheets, databases, and business management systems such as Microsoft Dynamics. Comfortable operating standard office equipment, computers, and related hardware and peripheral devices. Strong written and verbal communication skills in English. Customer-focused approach with excellent attention to detail and accuracy. Demonstrates integrity, reliability, initiative, sound judgment, and strategic thinking while maintaining a strong commitment to safety, #IND123