Sales Support

Air Charter; Uniondale (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Travel opportunities

Mentoring and training

Health insurance

Paid time off

Job summary

Air Charter Service Ltd is seeking a proactive Sales Support professional to coordinate group charters for elite clients, including sports teams, tours and corporate groups. You will act as the hub between brokers, airlines and clients to ensure smooth pre-flight, flight, and post-flight processes.

You will prepare briefs, manage updates, and maintain accurate data while supporting the sales team to deliver seamless charter experiences.

Qualifications

• Exceptional verbal and written communication skills.
• Strong problem-solving abilities.
• Organized with attention to detail and prioritization.
• Pro‑active and self‑starter attitude.
• Creative thinker who enjoys collaboration.
• Prior aviation experience is a plus.
• Experience in a sales support or administrative role.

Responsibilities

• Act as liaison between brokers, airlines, clients and suppliers.
• Prepare flight briefs for clients.
• Ensure smooth handover to brokers, airlines and operations.
• Oversee flight departures and charter operations.
• Enter data accurately and log flight times.
• Report and track flight updates and issues.
• Complete charter documents for confirmed flights.
• Keep customers and brokers updated on progress.

Skills

Communication

Problem solving

Organization

Proactive mindset

Creative thinking

Team collaboration

Aviation knowledge

Job description

Air Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide.

To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly!

With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge.

ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 30,000 charter flights annually.

Job Description

A DAY IN THE LIFE

You will be a part of a collaborative sales team arranging group charters for elite clients! From professional sports teams, to music tours, to corporate groups and destination weddings.

• Act as the liaison between brokers, airlines, clients and suppliers
• Preparing flight briefs for clients
• Ensuringproper handover to brokers, airlines and operations
• Overseeing flight departures and flight riding on board charters
• Accurate data entry, logging of flight times
• Report and maintain information about flight updates and issues
• Complete flight documents for confirmed charters
• Updating the customers and brokers on the progress of the flight when necessary
• Resolving problems when necessary in the pre-flight arrangements, during the flight itself and during any post-flight work that needs to be completed

Qualifications

WHAT DO WE LOOK FOR

• Exceptional verbal and written communication skills
• Problem-solving skills
• Organized, strong attention to detail and the ability to prioritize
• Pro‑active and self‑starter
• Creative thinker
• Enjoys working in a collaborative environment
• Previous aviation experience is a plus!
• Previous experience in a sales support and/or administrative role

Additional Information

TRAINING & TRAVEL

• Award-winning professional training and one-on-one mentoring
• Opportunities for international and domestic travel about once or twice a month
• Travel expenses are covered by the company

COMPANY CULTURE

• Dynamic and fast-growing company
• Modern office with luxury amenities in the RXR Plaza
• Supportive balance between independent and team-oriented work
• Welcoming, collaborative environment with seasonal events and team night outings
• Future work‑from‑home opportunities; 1x day a week

WHAT IS IN IT FOR YOU

• Clear path for career advancement
• Job stability and leadership support for development
• Affordable health, dental and vision insurance plans
• Retirement savings plan with generous employer match!
• Life insurance
• Paid maternity/paternity leave
• 22 days in annual leave
• Paid public holidays
• Additional paid leave for your birthday, wedding, moving house, holiday shopping and more

Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Aff…?