Sales Support

WireMasters, Inc.; Columbia (TN); Hybrid; USD 32,000 - 45,000; Full time

Job summary

WireMasters, Inc. in Columbia, TN seeks a Sales Support professional to assist the Sales Team with quotes, order processing, and vendor communication. You will source non-stock items, maintain reports, and ensure accurate, on-time delivery for customers.

Front-line teamwork, strong communication, and attention to detail are essential as you manage purchase orders and paperwork for new and existing customers in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• Strong written and oral communication skills are essential.
• Excellent problem solving and critical thinking abilities.
• Proficient with computers and common software.
• Ability to prioritize tasks under pressure.
• Highly organized with attention to detail.
• Customer relations and service mindset.
• Professional conduct and teamwork are expected.

Responsibilities

• Prepare quotes for customers and respond to requests.
• Source non-stock items for orders and projects.
• Communicate with customers and vendors in English via email or phone.
• Enter new and revised purchase orders into the system.
• Send requisitions to purchasing for non-stock materials.
• Maintain expedite reports and customer portals as required.
• Keep an up-to-date backlog report for monitoring.
• Prepare paperwork for new or existing customers.
• Assist the Sales Team with daily tasks as needed.
• Greet and screen telephone calls professionally.
• Operate computer systems and maintain a clean office environment.
• Support WireMasters' core values of Service, Gratitude, Excellence, Quality, Integrity, and Family.

Skills

Strong written and oral communication

Problem solving

Critical thinking

Computer literacy

Prioritization under pressure

Organized

Detail oriented

Self-motivated

Customer relations and service

Teamwork

Education

High School Diploma or equivalent

Job description

# Sales SupportColumbia - Columbia, TN 38401## OverviewJob ShiftDayEducation LevelHigh SchoolTravel PercentageNone## Description**Basic Function:** The basic function of the Sales Support position is to assist the Sales Team on daily tasks. This can include, but will not be limited to, quoting material, creating new part numbers, entering new purchase orders, running reports, and coordinating with internal and external stakeholders to ensure product is on time and correct.**Responsibilities****:*** Preparing quotes for customers as requested.* Source non-stock items.* Communicating via email or phone calls with customers and vendors, generally done in the English language.* Entering new and/or revised purchase orders.* Send requisitions to the purchasing department as needed for non-stock material.* Maintain expedite reports and customer portals as required by the customers.* Maintain an up to date back log report.* Prepare and finalize any paperwork required for new or existing customers.* Assist the Sales Team as needed.* Greets and screens telephone calls in a professional manner.* Operate computer systems.* Maintain a clean office environment.* Support WireMasters Core Values; Service, Gratitude, Excellence, Quality, Integrity, Family.* This list is not to be considered comprehensive and WireMasters Management retains the right to modify the contents of this document at any time. Other duties may be assigned by WireMasters Management.OUR COMPANY IS AN AT-WILL EMPLOYER. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THE EMPLOYEE HANDBOOK, JOB DESCRIPTION OR ANY OTHER DOCUMENT, EITHER YOU OR THE COMPANY MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE. NOTHING IN THE EMPLOYEE HANDBOOK OR IN ANY DOCUMENT, WRITTEN OR ORAL, SHALL LIMIT THE RIGHT TO TERMINATE EMPLOYEMENT AT-WILL. NO OFFICER, EMPLOYEE OR REPRESENTATIVE OF THE COMPANY IS AUTHORIZED TO ENTER INTO AN AGREEMENT—EXPRESS OR IMPLIED—WITH ANY EMPLOYEE FOR EMPLOYMENT FOR A SPECIFIED PERIOD OF TIME UNLESS SUCH AN AGREEMENT IS IN A WRITTEN CONTRACT SIGNED BY THE PRESIDENT OF THE COMPANY.## Qualifications* High School Diploma or equivalent.* Strong written and oral communication skills.* Excellent problem solving and critical thinking skills.* Computer literacy.* Able to work well under pressure and prioritize tasks.* Organized, detail oriented, and self-motivated.* Customer Relations and Customer Service.* World class professionalism.* Teamwork.