Sales Supervisor - Seattle

Brobston Group; Tulalip Bay (WA); On-site; USD 42,000 - 58,000; Full time

Job summary

Brobston Group seeks a Sales Supervisor to support daily store operations at Seattle Premium Outlet, Tulalip Bay, WA. You will lead the sales floor, coach staff, and drive customer-centric experiences while maintaining store standards.

Responsibilities include achieving sales KPIs, building client relationships, and collaborating with management on policies and initiatives. The role requires strong communication and flexibility for evenings and weekends.

Qualifications

• 3+ years in retail or related customer service roles.
• Prior leadership experience preferred.
• Experience generating sales and building client relationships.
• Strong communication, organization, follow-up, and time management skills.
• Proficiency with POS systems and Microsoft Office.

Responsibilities

• Achieve individual and store sales goals and KPIs.
• Lead the sales floor and deliver elevated, customer-first experiences.
• Build client relationships through product knowledge and styling expertise.
• Support store operations: open/close, maintain organized sales floor and stockroom.
• Partner with management to implement company policies and initiatives.
• Foster collaboration and open communication with team and management.

Skills

Retail leadership

Customer service

Sales targets

Communication

Time management

Tools

POS systems

Microsoft Office

Job description

Summary

The Sales Supervisor supports store management with daily operations, sales performance, and exceptional customer experiences at the Seattle Premium Outlet. This role leads the sales floor, develops client relationships, and coaches team members while maintaining store standards.

Responsibilities

• Achieve individual and store sales goals and other commercial KPIs.
• Lead the sales floor and deliver elevated, customer-first experiences.
• Build client relationships through product knowledge, styling expertise, and timely follow-up.
• Support store operations, open and close the store, and maintain organized sales floor and stockroom areas.
• Partner with management to implement company policies, directives, and initiatives.
• Foster collaboration and open communication with colleagues and management.

Requirements

• At least 3 years of experience in retail, sales, or a related customer service role.
• Prior leadership experience is strongly preferred.
• Experience generating sales and building client relationships.
• Strong communication, organization, follow-up, and time management skills.
• Computer skills, including POS systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.