Sales Supervisor- REMOTE

Connect America; Bala Cynwyd (PA); Remote; USD 70,000 - 90,000; Full time

Job summary

Connect America, a leading provider in Home Healthcare Services, is seeking a remote Sales Manager to lead and develop a talented sales team. The successful candidate will oversee daily operations, manage sales metrics, and ensure exceptional customer service delivery, while benefiting from a comprehensive benefits package including medical, dental, and opportunities for career advancement.

Benefits

Comprehensive benefits package

Quarterly commission structure

Paid holidays and paid time off

Qualifications

• 2-3 years of inbound/outbound phone sales experience.
• 3-5 years of sales experience, including 2 years in a supervisory role.
• Proven track record of developing high-performing teams.

Responsibilities

• Lead, coach, and mentor a team of Outbound Sales Representatives.
• Monitor and analyze sales metrics and KPIs.
• Oversee daily operations ensuring compliance with company standards.

Skills

Leadership

Analytical mindset

Problem-solving

Exceptional communication

Collaboration

Education

High school diploma

Bachelor’s degree (preferred)

Tools

CRM tools

Salesforce

Five9

Job description

Employer Industry: Home Healthcare Services

Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, life, and disability insurance plans
- Quarterly commission structure to enhance earnings potential
- Opportunity for career advancement and growth within the organization
- Work remotely with the flexibility of a 100% remote role
- Paid holidays and paid time off to support work-life balance
- Recognized as one of the best places to work, fostering a supportive and collaborative environment

What to Expect (Job Responsibilities):
- Lead, coach, and mentor a team of Outbound Sales Representatives to achieve performance targets
- Monitor and analyze sales metrics and KPIs to drive team performance improvements
- Oversee daily operations ensuring compliance with company standards and best practices
- Collaborate with Marketing and other departments to optimize sales strategies and lead management
- Ensure delivery of exceptional customer service aligned with client needs and expectations

What is Required (Qualifications):
- Minimum of 2-3 years of inbound/outbound phone sales experience
- At least 3-5 years of sales experience, including 2 years in a supervisory role, preferably in an outbound sales environment
- Strong leadership abilities with a proven track record of developing high-performing teams
- Analytical mindset with the capability to interpret data and implement improvement strategies
- High school diploma required; bachelor’s degree preferred

How to Stand Out (Preferred Qualifications):
- Experience with CRM tools; familiarity with Salesforce is a plus
- Knowledge of cloud-based contact center software; experience with Five9 is a plus
- Exceptional communication, collaboration, and problem-solving skills
- Commitment to customer satisfaction and delivering quality solutions

#HomeHealthcare #SalesLeadership #RemoteWork #CareerAdvancement #CustomerServiceExcellence

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.