Sales Supervisor, Full-Time - Boston

Reformation; Boston (MA); On-site; Full time

Job summary

A leading company in sustainable fashion seeks a Sales Supervisor in Boston. The role demands a passion for customer engagement and sales leadership, aiming to inspire a team while achieving store goals. Ideal candidates have retail experience and strong problem-solving skills in a dynamic environment.

Benefits

Health, vision, and dental insurance

Paid vacation and sick leave

401K with company match

Clothing discount

Qualifications

• Minimum of 3 years Retail Experience required.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills and effective communication.

Responsibilities

• Consistently meet and exceed sales goals.
• Lead the sales floor for customer experience.
• Support merchandising presentation strategy.

Skills

Customer Engagement

Sales Leadership

Interpersonal Skills

Problem-solving

Job description

Join to apply for the Sales Supervisor, Full-Time - Boston role at Reformation

2 days ago Be among the first 25 applicants

Join to apply for the Sales Supervisor, Full-Time - Boston role at Reformation

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this.

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Sales Supervisor:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You'll Do:

• Consistently meet and exceed sales goals
• Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
• Contribute to a technology led in-store experience for customers that both surprises and delights them
• Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
• Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation
• Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.
• Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership
• Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership
• Maintain seamless store operational procedures, maintain weekly workflow.
• Support merchandising presentation strategy and concept standards, lead and train staff as needed
• Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback
• Uphold and lead by example with all policies and procedures
• Display a dedicated approach to motivate and support sales associates
• Onboard new hires while providing in the moment coaching to improve performance of existing associates
• Contribute and lead through training and customer experience programs
• Maintain and manage a professional, healthy, and productive work environment alongside team in store
  
  

What you'll bring:

• Minimum of 3 years Retail Experience required.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced and ever-changing environment
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career
• Excellent communicator with a passion for people
• An effective and expedient problem-solver with a keen attention to detail
• Positive attitude and feels there is no task too small and no task too large
  
  

Compensation:

The wage for this full-time position starts at $23.00 per hour.

• Available to work a minimum of 30 hours per week, but up to 40 hours per week
• Daily open availability across a full 7 day work week
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
  
  

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• 401K with company match
• Clothing discount
  
  

Reformation is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self.

Still don't know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application.

CRPA Notice found here

Want some more?! - Sustainability, Forbes, Fast Company

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

Referrals increase your chances of interviewing at Reformation by 2x

Get notified about new Sales Supervisor jobs in Boston, MA.

Regional Sales Director - Northeast - Neuropsychiatry

Boston, MA $173,500.00-$255,500.00 4 days ago

Hotel Sales Leader - Director of Sales - Courtyard by Marriott, Littleton, MA

Regional Sales Director, Point of Care (53303)

Boston, MA $80,000.00-$110,000.00 1 day ago

Greater Boston $76,323.00-$129,548.00 1 day ago

Stoughton, MA $69,639.00-$100,700.00 4 days ago

Executive Meeting Sales Manager Encore Boston Harbor

Associate Director, Sales C-Store - Remote

Retail Sales Manager (Boston Hub, Boylston St.)

Boston, MA $85,000.00-$105,000.00 2 weeks ago

Retail Sales Department Manager - Self Serve Warehouse

Stoughton, MA $69,639.00-$100,700.00 3 days ago

Director of Sales - Homewood Suites by Hilton Arlington,MA

Sales Director / Sales Executive - Aura for Kids

Strategic Alliance Sales Director (CRE): AWS

Associate Director, Media Sales (Boston)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.