Sales Supervisor

The Royal Poinciana Plaza; Poinciana (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A retail company in Poinciana seeks a dynamic Sales Supervisor to enhance sales and deliver exceptional customer experiences. The ideal candidate will lead the team, ensure operational excellence, and uphold visual standards. This role requires a minimum of 2 years of retail management experience and flexible availability including nights and weekends. Join us to inspire a high-performing team and embody the vibrant spirit of the brand.

Qualifications

• Minimum 2 years of retail selling and management experience.
• Strong communication and observation skills.
• Flexible availability, including nights and weekends.

Responsibilities

• Drive sales and model outstanding customer service.
• Train and coach associates on product knowledge.
• Ensure compliance with operational policies.

Skills

Retail selling experience

Management skills

Communication skills

Customer service

Job description

At La DoubleJ, we’re looking for a dynamic Sales Supervisor to join our team. In this role, you’ll assist Store Management in driving sales, delivering exceptional customer experiences, and upholding our operational and visual standards. Acting as the “Manager-on-Duty” in the absence of the Store or Assistant Manager, you’ll lead by example, inspire the team, and ensure the store runs smoothly.

Key Responsibilities

Sales Leadership

• Act as a leader on the floor, driving sales and modeling outstanding customer service and clienteling.
• Supervise and support the team in achieving sales goals and maintaining selling standards.
• Provide floor supervision that maximizes sales opportunities and ensures an elevated shopping experience.

Team Development

• Train and coach associates on product knowledge, selling techniques, and customer service.
• Offer constructive feedback and mentorship to foster a high-performing team.
• Partner with associates on the floor to enhance selling skills and team effectiveness.

Operational Excellence

• Maintain control of key company assets, including cash, inventory, and loss prevention protocols.
• Ensure compliance with operational policies and accuracy in all procedures.

Store Standards & Merchandising

• Support visual and promotional directives, ensuring the store reflects La DoubleJ’s standards of style and presentation.
• Keep the sales floor organized, clean, and visually compelling at all times.

Fashion Leadership

• Serve as a brand ambassador, embodying the bold and joyful spirit of La DoubleJ.
• Stay current with fashion trends and demonstrate an understanding of how to create vibrant, on-brand looks.

Physical & Work Environment

• Operate cash registers and computers efficiently.
• Perform physical tasks, including standing, walking, bending, and lifting up to 15 pounds.
• Foster a collaborative and professional work climate that inspires mutual trust and respect.

Qualifications

• Minimum 2 years of retail selling and management experience.
• Flexible availability, including nights and weekends.
• Strong communication and observation skills with an eye for customer and employee behavior.
• Ability to retain and apply product knowledge and company policies effectively.