Sales Supervisor

brobstongroup.com - Jobboard; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Brobstongroup.com - Jobboard is hiring a Sales Supervisor in Charlotte, North Carolina. This role requires leading and developing the store team to achieve sales goals while delivering exceptional customer service.

The Sales Supervisor will coach staff, support store leadership, and promote product knowledge around fit, construction, and style. Flexible availability for nights, weekends, and holidays is necessary.

Qualifications

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service and clienteling skills.
• Professional verbal and written communication skills.

Responsibilities

• Support management to lead and develop a professional store team.
• Collaborate with training teams to develop a gold standard sales team.
• Present and educate customers on product fit, construction, and style.

Skills

Customer service skills

Sales experience

Management skills

Communication skills

Job description

Summary

The Sales Supervisor leads and develops the store team to achieve sales goals and deliver exceptional customer service. This role coaches staff, supports store leadership, and promotes product knowledge around fit, construction, and style. The position requires flexibility to work nights, weekends, and holidays.

Responsibilities

• Support management to lead and develop a professional store team to achieve company and individual objectives
• Collaborate with training teams to develop a gold standard sales team
• Present and educate customers on product fit, construction, and style
• Practice professional salesmanship to achieve personal and store sales metrics
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Work with store support departments to utilize company resources effectively
• Align with Human Resources on policies, procedures, and development planning
• Perform other duties as assigned by store leadership

Requirements

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Flexible availability, including nights, weekends, and holidays