Sales Supervisor

FashionUnited; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

FashionUnited is seeking a Sales Supervisor at Lacoste in Macy's Herald Square, New York. This dynamic role involves engaging in direct sales, assisting the Store Manager, and overseeing store operations. You will lead the store team, maintain high customer service standards, and manage inventory effectively.

The ideal candidate has retail sales experience, strong communication skills, and a passion for customer service. This position offers the chance to develop leadership skills while ensuring the store’s operational success.

Qualifications

• 1-2 years of experience in retail sales or a supervisory role.
• Proven ability to drive sales and provide excellent customer service.
• Strong communication and interpersonal skills.
• Leadership potential with a team-oriented mindset.

Responsibilities

• Sales Excellence: Actively engage in selling products and understanding customer needs.
• Team Support: Assist Store Manager in managing the store team.
• Operational Assistance: Ensure daily store operations run smoothly.
• Customer Service: Uphold high standards and resolve customer issues.
• Inventory Management: Help manage inventory and ensure product availability.
• Visual Merchandising: Maintain store’s visual standards.
• Performance Tracking: Monitor sales performance and contribute to targets.

Skills

Retail sales

Customer service

Team management

Inventory management

Communication skills

Education

High school diploma

Some college or retail management training

Job description

Position Overview: This opening is based out of Macy's Herald Square supporting the Lacoste concession.

Summary:

The Sales Supervisor is a dynamic role at Lacoste that bridges the gap between sales and management. You will be responsible for not only engaging in direct sales but also assisting the Store Manager and Assistant Store Manager in overseeing the store’s operations. This role is perfect for individuals who have a passion for retail, are sales‑driven, and are ready to take on leadership responsibilities.

Key Responsibilities:

• Sales Excellence: Actively engage in selling products, understanding customer needs, and delivering an outstanding customer experience.
• Team Support: Support the SM and ASM in managing the store team, including helping with training and development.
• Operational Assistance: Assist in daily store operations, ensuring the store runs smoothly and efficiently.
• Customer Service: Uphold high standards of customer service, addressing customer questions and resolving issues promptly.
• Inventory Management: Help manage inventory, including stocking, organizing, and ensuring product availability.
• Visual Merchandising: Assist in maintaining the store’s visual standards and product displays.
• Performance Tracking: Help monitor sales performance and contribute to meeting store targets.

Profile

Qualifications:

• 1-2 years of experience in retail sales or a supervisory role.
• Proven ability to drive sales and provide excellent customer service.
• Strong communication and interpersonal skills.
• Leadership potential with a team‑oriented mindset.
• Familiarity with retail operations and inventory management.
• High school diploma required; some college or retail management training preferred.

Equal Opportunity Employer:

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.