Operations Manager

Schiaparelli; Costa Mesa (CA); On-site; USD 90,000 - 108,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Employee discount

Job summary

Schiaparelli in Costa Mesa, CA, is seeking an Operations Manager to oversee day-to-day store operations, inventory integrity, and customer experience at our South Coast Plaza location.

Responsibilities include managing shipping, inventory controls, budgets, vendor services, and leading a team of operational staff to drive efficiency and compliance with company standards.

This exempt, full-time role reports to the General Manager and offers a base salary of $90,000 plus a $18,000 target bonus.

Qualifications

• 4+ years in retail operations or inventory management.
• Strong organizational and problem-solving skills with high attention to detail.
• Experience managing budgets, inventory systems, and operational processes.

Responsibilities

• Oversee daily operational activities to ensure efficient store performance and adherence to company standards.
• Manage shipping, receiving, inventory control, cycle counts, and annual inventory processes.
• Monitor and manage cash handling procedures, including opening, balancing, and closing processes.
• Process invoices, track expenses, and assist with budget management and forecasting.
• Coordinate maintenance, repairs, and vendor services.
• Manage, schedule, coach, and develop operational staff.
• Lead operational projects and process improvement initiatives.
• Ensure compliance with company policies, safety requirements, and security procedures.
• Maintain product presentation and stock organization standards.

Skills

Retail operations

Inventory management

Budgets & forecasting

Team leadership

Attention to detail

Tools

Inventory management software

POS systems

ERP integration

Job description

Employment type: Full-time, exempt

Anticipated start date: December 1st 2026

POSITION SUMMARY

The Operations Manager oversees the day-to-day operational functions of the retail location to ensure efficiency, inventory integrity, compliance with company procedures, and exceptional customer experience.

KEY RESPONSIBILITIES

Operations & Inventory Management

• Oversee daily operational activities to ensure efficient store performance and adherence to company standards.
• Manage shipping, receiving, inventory control, cycle counts, and annual inventory processes.
• Monitor and manage cash handling procedures, including opening, balancing, and closing processes.
• Process invoices, track expenses, and assist with budget management and forecasting.
• Coordinate maintenance, repairs, and vendor services.
• Manage, schedule, coach, and develop operational staff.
• Lead operational projects and process improvement initiatives.
• Ensure compliance with company policies, safety requirements, and security procedures.

Merchandising & Inventory Presentation

• Ensure merchandise is received, processed, ticketed, and packaged according to company standards.
• Maintain product presentation and stock organization standards.

PROFILE

• 4+ years of retail operations or inventory management experience.
• Strong organizational and problem-solving skills with exceptional attention to detail.
• Experience managing budgets, inventory systems, and operational processes.
• Based on-site, South Coast Plaza, Costa Mesa, CA.

COMPENSATION

Base salary: $90,000 per year

Target incentive: $18,000 per year

This figure reflects our good-faith estimate of the base salary we reasonably expect to pay upon hire. The final offer will depend on job-related factors such as relevant experience, skills, and qualifications.

Benefits include medical coverage (UnitedHealthcare HMO or PPO, with 85% of employee-only premium covered by Schiaparelli), paid time off, and employee discount.

EQUAL OPPORTUNITY EMPLOYER

Schiaparelli is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, reproductive health decision-making, military or veteran status, or any other characteristic protected by federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act.

In accordance with California law, we do not ask applicants for their salary history.

Applicants who require a reasonable accommodation during the application or interview process may contact [e-mail].