Sales Supervisor

Steel Dynamics, Inc.; Chandalar South (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

Steel Dynamics, Inc. is seeking a driven leader for the Inside Sales Group. This role involves managing the full sales cycle from order entry to shipment while leading a team of about 9 inside sales professionals.

The ideal candidate will demonstrate strong leadership skills, have a solid understanding of sales analytics, and effectively communicate with diverse teams. A business-related degree is preferred, along with proficiency in ERP systems and Microsoft Office.

Qualifications

• Strong aptitude for managing the Inside Sales Team through the sales lifecycle.
• Desire and ability to grow and develop team members.
• Ability to establish and meet goals in a timely manner.

Responsibilities

• Oversee all aspects of the sales cycle from order entry to shipment.
• Educate, train, and track Inside Sales team performance.
• Collaborate with other departments to ensure customer-related issues are addressed.

Skills

Leadership skills

Business management

Sales analytics

Communication skills

Organizational skills

Education

4-year College degree in business or related field

Tools

ERP systems

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Subsidiary

Vulcan Steel Products

Overview

Lead the management of the Inside Sales Group with the support of the entire sales management team.

Responsibilities

• Oversee all aspects of the sales cycle from order entry to shipments for all of Vulcan through the management of an Inside Sales Team of approx. 9 (direct reports), including but not limited to:
• Establish and execute volume and financial objectives for your entire team.
• Establish a plan to meet these goals with the Inside Sales team.
• Keep orders moving through addressing accounting and credit holds, getting light loads filled out, managing backlog and overdue shipments, etc…
• Educate, train and track Inside Sales team on the fundamentals of the desk, cross-selling and additional training/development as needed
• Work within the current and future ERP and CRM systems to develop, track, and analyze key sales analytics as it relates to entire sales team.
• Manage timecards, absences, vacation schedules in order to maintain adequate coverage to support sales from the inside desk.
• Be an active participant in strategic planning with the entire sales team, including the execution of the forecast, growth of our business and providing market information
• Collaborate and plan with all other departments including Customer Service, Production, and Finance to ensure customer-related issues are addressed along with pushing our overall sales execution plans.
• Track and maintain key measurables including (but not limited to): RMAs, call logs, customer satisfaction surveys, SOPs and audits.
• Meet daily and weekly to review open orders, on-going bids and any other open items.

Qualifications

Required

• Strong aptitude for business managing the Inside Sales Team through the entire sales, manufacturing, shipping life-cycle.
• Strong leadership skills with the ability to hold teammates accountable.
• Desire and ability to grow and develop teammates, in addition to self
• High energy, self-starter, well-organized, and dedicated to continuous improvement
• Ability to establish and meet goals and objectives, in a timely manner
• Ability to communicate effectively, both verbally and in writing, with all levels in business
• Proficient in Email, Excel, Word, PowerPoint, and navigating ERP systems

Preferred

• 4-year College degree in business, marketing, or related field
• Prior knowledge with Vulcan Steel products.
• Successful sales record of driving sales through measurables (i.e. calls, follow-up, etc…)

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.