Inside Sales Representative

Steel Dynamics, Inc; Pelham (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Steel Dynamics, Inc. is seeking an Inside Sales / Customer Service professional for our Pelham, Alabama location. This role involves supporting sales by managing bid requests, coordinating with the sales team, and ensuring smooth operations during absences.

The ideal candidate will possess strong proficiency in computer skills, effective communication abilities, and organizational skills. A 4-year college degree in a relevant field and experience with Salesforce are preferred.

Qualifications

• Proficient in computer applications including Excel, Word, and PowerPoint.
• Must have effective communication skills both written and verbally.
• Organizational skills are crucial, along with the ability to prioritize tasks.

Responsibilities

• Input project details into CRM software and manage the bid process.
• Work with outside sales team for lead generation.
• Assist with contract receipt and documentation.

Skills

Proficient computer skills (Excel, Word, and PowerPoint)

Effective communication

Organized and ability to prioritize

Ability to manage and monitor the bid process

Capable of handling difficult customers

Education

4 Year College Degree in Applicable Field

Tools

Salesforce

Job description

Vulcan Steel Products

Inside Sales / Customer Service

Support sales to improve their productivity by inputting bids, preparing reports, coordinating with other teams, and handling assigned accounts.

Responsibilities

• Receive bid requests from outside sales reps, input project details into the CRM software, review blueprints, and schedule estimates to be completed.
• Conduct brief reviews of quotes, then forward them to sales team for distribution to customers.
• Work with the outside sales team for lead generation.
• Ensuring continuity of sales operations by covering for RSM’s during vacations or other absences and assisting with open territories as required.
• Assist with contract receipt, review and filing.
• Perform an initial assessment of orders to verify the presence and accuracy of all required information and documents.
• Assuming primary responsibility for the management of several key accounts.
• Communicate on a regular basis with Market Manager.

Required Skills

• Proficient computer skills (Excel, Word, and PowerPoint)
• Ability to manage and monitor the bid process daily.
• Effective communication both written and verbally.
• Organized and ability to prioritize well.
• Ability to travel occasionally to see customers and outside sales reps.
• Capable of handling difficult customers with professionalism.
• Willingness to relocate if needed and have the ambition to advance into a Regional Sales Manager position.

Preferred

• 4 Year College Degree in Applicable Field
• Inside or Outside Sales Experience
• Salesforce experience

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.