Inside Sales Representative

Steel Dynamics, Inc.; Chandalar South (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Steel Dynamics, Inc. is seeking an experienced Inside Sales Representative based in Chandalar South, Alabama. The ideal candidate will manage large volume accounts, answer customer requests, and ensure excellent service delivery.

Responsibilities include handling incoming sales calls, checking inventory, and developing new customer accounts. Candidates should possess strong problem solving and organizational skills, along with proficiency in MS Office. A degree and prior sales experience in the metals industry are preferred.

Qualifications

• Strong problem solver and multi-tasker required.
• Organizational skills and accuracy are crucial.
• Effective communication with internal and external customers is necessary.

Responsibilities

• Manage day-to-day orders for customer service.
• Handle sales call/email requests promptly.
• Check inventory and quote customers accurately.
• Develop and maintain customer accounts.
• Support sales team and respond to customer needs.

Skills

Problem solving

Multi-tasking

Organizational skills

Team collaboration

MS Office proficiency

Education

2-4 year degree

Job description

Subsidiary

Vulcan Steel Products

Overview

Inside sales / Customer Service

Experienced and highly productive Inside Sales Representative, who can effectively manage larger volume accounts while growing and taking care of our customers.

Responsibilities

• Responsible for managing the day-to-day orders to provide the best in service to our customers.
• Handle incoming sales call/email requests and promptly answer customer requests.
• Able to check inventory, future rolling's, production to be able to accurately quote customers.
• Enter orders, check status, and make customer aware of any changes to the status of the material.
• Work to meet the sales goals provided by the customer and the Vulcan sales team.
• Develop new customers and accounts, reach out to existing customers to grow business.
• Maintain and monitor customers activity within your assigned accounts.
• Keep mistakes to a bare minimum, accuracy is a must.
• Work closely with the Market Managers, Scheduling, Quoting departments for updated pricing, specification review, and quoting lead times to customers.
• Back up Sales team when needed, answer phones, respond to emails and take care of the customers when a teammate is absent.
• Travel as needed and meet with customers of Vulcan Steel Products

Qualifications

Requirements:

• Strong problem solver and multi-tasker
• Organizational skills and accuracy are a MUST.
• Must be able to work in a team environment and willing to help teammates daily.
• Ability to identify and research accounts, key players, and generate interest to grow existing accounts along with cultivating new ones.
• Proficient in MS Office (Outlook, Word, Excel, and Power Point).
• Ability to communicate effectively with both internal and external customers

Preferred:

• 3+ years of sales experience in the metals industry
• 2-4 year degree

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.