Sales Specialist (Guest Services Specialist) (PBG)

Guardian Access Solutions; Pittsburgh (Allegheny County); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with company match

Employee discounts

Job summary

Midwest Shooting Center in Pittsburgh, PA is seeking a Sales Specialist (Guest Services Specialist) to drive membership growth, firearms training sales, and deliver a premium guest experience. In this quota-driven role, you will convert prospects into training members and clients, coach peers on closing, and hit weekly performance targets with uncapped commissions.

The position emphasizes hospitality, professionalism, and a customer-first approach as you generate leads, track your metrics, and

Qualifications

• 1–3 years in commission-based sales and membership enrollment.
• Ability to generate leads via calls, emails and texts.
• Strong organizational skills to track sales activity.
• Positive, customer-first attitude with high energy.
• Excellent verbal and written communication.
• Successful completion of firearms background checks and training.

Responsibilities

• Conduct Sample Sessions and convert prospects into training members.
• Coach peers on sales techniques and membership closes.
• Generate lead flow via calls, emails, texts, and follow-ups.
• Track and report personal sales metrics and conversions.
• Attend daily/weekly meetings with location leadership.
• Represent Midwest Shooting Center with professionalism and hospitality.

Skills

Commission-based sales

Membership enrollment

Lead generation

Sales metrics tracking

Professional communication

Background checks

Job description

Location: Pittsburgh, PA

Job Id:333

# of Openings:1

Sales Specialist (Guest Services Specialist)
Full-time | $17 per hour + uncapped commissions

Position Overview

The Sales Specialist (Guest Services Specialist) plays a critical role in driving membership and firearms training growth, Gross Training Sales (GTS), and a premium guest experience at Midwest Shooting Center. In this sales-based role, you'll spend your day converting prospects into paying members and firearms training clients, coaching peers on how to close sales, and hitting performance numbers every week. If you're motivated by quota, commission, and being recognized for outperforming a target, this role is built for you. The Guest Services side of the title refers to our company’s methodology on how we sell with hospitality, professionalism, and a customer-first approach.

Key Responsibilities

• Personally conduct Sample Sessions and convert prospective clients into training members with signed training agreements.
• Coach and mentor peers with membership conversion by helping with sales technique, objection handling, and the membership close.
• Generate lead flow by making calls, sending emails and texts to prospective clients. As well as following up with leads, no prospect goes cold. Speed and persistence directly affect your commission.
• Track, report, and improve key personal sales metrics, including new memberships, training agreements, and conversion rates.
• Participate in daily and weekly meetings with location leadership to review performance, align strategies, resources, and guest experience standards.
• Represent Midwest Shooting Center with professionalism, hospitality, and a customer-first attitude.

Skills & Traits Needed

• 1-3 years of experience in commission-based sales, membership enrollment, and lead generation.
• Comfortability discussing membership and sales-related material one-on-one or in a group setting with potential clients with the intent of closing the sale, not just presenting the options.
• Organized and disciplined in tracking personal sales activity, follow-up, and performance metrics.
• Positive, customer-first attitude with high energy and professionalism.
• Strong verbal and written communication skills.
• Successful completion of required firearms-specific background checks and training, as applicable.

What Success Looks Like

• High conversion from Sample Sessions into Gross Training Sales (GTS).
• Consistent achievement or overachievement of sales and service targets.
• Guests become long-term members and training clients through excellent first impressions and follow-up.
• Predictable membership and training growth for the location.
• Strong team alignment around membership conversion, premium services, and the Midwest Shooting Center guest experience.

Metrics You’ll Be Measured On

• Individual Gross Training Sales (GTS) from Sample Sessions.
• Location total Gross Training Sales (GTS) from Sample Sessions.
• New memberships sold.
• Location membership conversion.
• Annual salary range: $17 per hour + uncapped performance commissions.
• Realistic total earnings are well above base pay for strong closers
• Health, dental, and vision insurance.
• 401k with company match
• Employee discounts on products, services, and training.
• Career growth opportunities within a rapidly expanding company.

About Us

Midwest Shooting Center is redefining the modern shooting range experience through professionalism, hospitality, and a focus on safety and service. With multiple locations and a growing member base, we are building a customer-first culture that sets the standard in our industry.