Sales Specialist

The Home Depot; Rochester Hills (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

A leading home improvement retailer is seeking motivated Sales Specialists to support customers in their project ideas and provide product recommendations. Applicants are expected to drive sales and maintain a clean store environment while offering exceptional customer service. This full-time role requires collaboration within a team to ensure a seamless shopping experience.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to upsell and explain promotions clearly.
• Willingness to work as part of a team in a store environment.

Responsibilities

• Help customers with project ideas and product recommendations.
• Meet monthly sales goals and drive sales in the store.
• Maintain store cleanliness and monitor inventory.
• Maintain a clean, organized, and safe store environment.

Skills

Customer service

Sales

Team collaboration

Product knowledge

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industry: Consumer Services

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