Sales Specialist

The Home Depot; Richmond (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Virginia is looking for a Sales Specialist dedicated to helping customers with their project ideas. The ideal candidate will offer product options, guide customers through their shopping experience, and ensure the store remains clean and well-organized. Strong customer service skills and teamwork are essential for this position, along with the ability to meet sales goals.

Qualifications

• Strong customer service skills and ability to listen to customer needs.
• Ability to meet sales goals and drive inventory in-stock.
• Team player mentality with organizational skills.

Responsibilities

• Help customers with project ideas and product options.
• Communicate Home Depot's advantages and promote current offers.
• Maintain a clean and organized store while supporting excellent customer service.

Job description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. They listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, they guide customers through every step, set clear expectations, and ensure a smooth shopping experience. They are expected to meet monthly sales goals and other metrics to drive sales in the store. They also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service while actively monitoring inventory and driving in-stock to support a seamless shopping experience.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services