Sales Specialist

The Home Depot; Normal (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot is seeking Sales Specialists to help customers bring their project ideas to life by presenting product options, offering samples, and recommending solutions—including installation and related services.

You will listen to customer needs, guide them through the shopping process, meet monthly sales goals, keep the store organized and safe, and work as part of a team to deliver outstanding service and drive in-stock products.

Qualifications

• Retail sales experience is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a team and deliver excellent customer service.

Responsibilities

• Assist customers with product selections and answer questions.
• Demonstrate samples and explain installation options and related services.
• Meet monthly sales goals and other performance metrics.
• Keep the store clean, organized, and safe while maintaining inventory and stock availability.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options.

By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.