Sales Specialist

The Home Depot; Napa (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

The Home Depot in Napa, CA is seeking a Sales Specialist to help customers bring their project ideas to life by offering product options, samples, and solutions. You’ll understand customer needs, explain promotions and financing, and guide shoppers through every step to a smooth experience.

You will meet monthly sales goals and other metrics, contribute to a clean, organized, and safe store, and collaborate with the team to monitor inventory and keep products in-stock for customers.

Responsibilities

• Help customers bring their project ideas to life by offering product options, samples, and solutions.
• Listen to customer needs, address concerns, and highlight current promotions and financing options.
• Meet monthly sales goals and other metrics.
• Keep the store clean, organized, and safe; work as part of a team to deliver excellent customer service.
• Actively monitor inventory and drive in-stock to support a seamless shopping experience.

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.