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The Home Depot in Key West is seeking a Sales Specialist to assist customers with their project ideas and product solutions. This role involves understanding customer needs, addressing concerns, and providing recommendations, including installation services.
Sales Specialists are responsible for meeting sales goals, maintaining a clean and organized store, and ensuring a smooth shopping experience for customers. A strong focus on customer service and product knowledge is essential for success in this role.
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.