Sales Specialist

CFS; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Job summary

CFS in Columbus, OH is seeking a Community Relations & Sales Specialist to drive growth by building relationships with residents, businesses, and referral partners. You will guide prospects from initial inquiry through move-in, provide engaging community tours, and coordinate onboarding to ensure a seamless customer experience.

This role blends sales, networking, marketing, and customer engagement. A strong communicator with CRM experience and local travel will help expand our presence in the

Qualifications

• Experience in sales, business development, CRM, or community relations.
• Proven ability to build and maintain professional relationships.
• Strong communication and presentation skills; able to travel locally.

Responsibilities

• Guide prospects through sales process from inquiry to move-in.
• Conduct community tours and deliver personalized experiences.
• Maintain CRM activity and follow up with prospects.
• Build relationships with referral sources and community organizations.
• Represent the organization at networking and outreach events.
• Coordinate onboarding and support marketing/sales initiatives.
• Monitor sales activity to maintain a healthy pipeline.

Skills

Sales

Networking

Business development

Marketing

Customer engagement

Tools

CRM software

Job description

Community Relations & Sales Specialist
Columbus, OH | $55,000–$65,000 + Sales Bonuses
Build Relationships. Drive Growth. Make an Impact.
Are you a relationship-builder who thrives on connecting with people, creating opportunities, and delivering an exceptional customer experience?
Our client is seeking a Community Relations & Sales Specialist to play a key role in driving growth and building strong relationships throughout the local community. This is a highly visible position that combines sales, networking, business development, marketing, and customer engagement.
You’ll have the opportunity to guide prospective customers through their journey—from the first conversation and community tour through onboarding—while developing referral partnerships and expanding the organization’s presence in the community.
Why This Opportunity Stands Out

• $55K–$65K + Sales Bonuses
• Build and maintain meaningful professional and community relationships
• Directly impact sales, occupancy, and organizational growth
• Develop a strong network of referral partners and community organizations
• Combine sales, networking, marketing, and community outreach
• Enjoy a highly visible role with the opportunity to make a measurable impact
• Build a rewarding long-term career in a stable, service-focused industry

What You’ll Do

• Guide prospective customers through the sales and decision-making process, from initial inquiry through move-in.
• Conduct engaging community tours and provide a personalized customer experience.
• Maintain consistent follow-up with prospects and manage activity through the CRM.
• Build and strengthen relationships with referral sources, local professionals, and community organizations.
• Represent the organization at networking events, presentations, community events, and outreach activities.
• Develop new business opportunities through proactive relationship-building and community engagement.
• Coordinate customer onboarding and transition activities to ensure a seamless experience.
• Partner with internal teams to support marketing initiatives, events, sales strategies, and occupancy goals.
• Monitor sales activity and follow-up to maintain a healthy and active pipeline.

What We’re Looking For

• Experience in sales, business development, customer relationship management, marketing, hospitality, or community relations.
• Proven ability to build and maintain strong professional relationships.
• Strong communication and presentation skills with the ability to connect with a wide range of people.
• Experience using a CRM system and managing a sales pipeline.
• Self-motivated, organized, and comfortable working independently while collaborating with a team.
• A genuine interest in helping people and delivering an exceptional customer experience.
• Valid driver’s license and ability to travel locally for networking and community outreach.

The Ideal Candidate
You don't have to come from a traditional sales background. We’re looking for someone who is outgoing, driven, personable, and naturally skilled at building relationships.
If you enjoy meeting new people, developing partnerships, generating opportunities, and making a difference in the customer experience, this could be an excellent opportunity to take your career to the next level.
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