Sales Specialist

Vaco Recruiter Services; Boston (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

The Home Energy Specialist role focuses on helping homeowners improve energy efficiency through Mass Save assessments. You will model homes, diagnose energy usage, and recommend insulation and high-efficiency HVAC options.

Responsibilities include sales activities, customer education, and completing installation-related tasks and documentation in a field-based setting. MA licensure and BPI knowledge are valued.

Qualifications

• Proven customer service and sales skills in field settings.
• Experience with energy efficiency or home improvement projects is a plus.
• BPI certification or equivalent is preferred and highly valued.

Responsibilities

• Conduct Mass Save home energy assessments and model homes using energy software.
• Explain energy saving options to homeowners and secure follow-up actions.
• Install basic energy-saving devices and complete paperwork accurately.

Skills

Customer service

Sales

Field work

Excellent communication

Time management

Education

High school diploma

Bachelor’s degree preferred

BPI Certification

Tools

Energy modeling software

MS Office

Job description

Job Summary

The Home Energy Specialist is responsible for helping homeowners become more energy efficient by performing Mass Save Home Energy Assessments. This role will be modeling homes in energy efficiency software, diagnosing energy usage problems and recommending energy saving measures such as insulation, and high efficiency heating and cooling.

Essential Functions

The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Energy Assessment: Conduct Mass Save home energy assessments. Utilize energy efficiency software to model homes and generate comprehensive energy savings reports. Recommend energy-saving measures such as insulation, LED lighting, and high-efficiency HVAC systems.

Sales and Customer Service: Initiate sale and secure service contracts. Provide exceptional customer service and educate homeowners on energy efficiency benefits. Use effective sales techniques to ensure customer satisfaction and generate referrals. Organize and guide customer through paperwork processes.

Installation and Documentation: Install energy-saving products during assessments, including thermostats, water saving devices, and power strips. Complete all necessary paperwork accurately and promptly.

Professional Development and Collaboration: Continually improve product knowledge and sales skills through ongoing learning, including staying informed on the latest energy-saving options and technologies. Collaborate with internal divisions to cross-sell products and services. Perform additional tasks as required.

Education & Experience

Requires a high school diploma or equivalent. Bachelor’s degree in related field preferred. Valid MA driver’s license and reliable transportation for travel required. BPI Certification. Previous customer service and sales experience preferred. MASS Save program knowledge a plus. Basic computer skills required. Ability to thrive in a fast-paced environment with strong organization and time management skills. Must work independently as the role is primarily field based. Excellent verbal, written, and listening skills. Outgoing, flexible, and personable demeanor. Requires proficiency in reading, writing, and communicating in English.

Supervisory Responsibilities

This is an individual contributor position with no supervisory responsibilities.

Work Environment

Customer settings: This position is based in customer settings and will require work in and out of doors, including in attics, basements, small-confined spaces, and rooftops.

Physical Demands

While performing the duties of the job, the employee is regularly required to stand, bend, crawl, or kneel in confined spaces. The employee may be required to lift up to 60 pounds, and must be able to climb ladders, enter crawl spaces, stand on roofs, and move up and down stairs safely. This job requires travel in a personal vehicle.