Sales Specialist

Southwest Labs; Albuquerque, Santa Fe (NM, NM); On-site; USD 45,000 - 75,000; Full time

Job summary

Southwest Labs in Albuquerque–Santa Fe Metropolitan Area seeks a Sales Specialist to build and maintain relationships with healthcare providers, clinics, and other clients. You will present diagnostic services and coordinate service delivery with internal teams.

Daily duties include identifying new business opportunities, making sales calls and in-person meetings, preparing proposals, and following up to ensure client satisfaction and account retention while meeting sales targets.

Qualifications

• Strong communication and customer service to engage clients clearly and professionally.
• Sales experience in healthcare or laboratory settings preferred.
• Ability to deliver training and support basic sales management activities.
• Familiarity with healthcare or clinical laboratory services.
• Proficiency with CRM tools and basic office software.
• Proven ability to work independently on-site and meet performance goals.
• Valid driver’s license and reliable transportation for local visits.
• Associate or bachelor’s degree in business, healthcare, or related field.

Responsibilities

• Build and maintain relationships with healthcare providers, clinics and other clients.
• Present Southwest Labs’ diagnostic services and solutions to clients.
• Identify new business opportunities, conduct calls and in-person meetings.
• Prepare proposals and follow up to ensure client satisfaction and retention.
• Coordinate service delivery with internal teams and provide training or product overviews.
• Meet sales targets and track activity in CRM; participate in local industry events.

Skills

Communication

Sales experience

CRM proficiency

Training delivery

Healthcare knowledge

Independent on-site work

Driver's license

Education

Associate or bachelor degree in business/healthcare

Tools

CRM software

Job description

Company Description

Southwest Labs is a full-service independent clinical reference laboratory based in Albuquerque, New Mexico, serving healthcare providers in the Albuquerque–Santa Fe Metropolitan Area. Located at 4261 Balloon Park Rd. NE, the laboratory provides a range of diagnostic testing services to support patient care and clinical decision‑making. The organization focuses on accuracy, reliability, and timely results for its clients. Team members collaborate closely with medical professionals and clinic staff, contributing directly to the quality of regional healthcare services.

Role Description

The Sales Specialist is a full-time, on‑site role based in the Albuquerque–Santa Fe Metropolitan Area. This position focuses on building and maintaining relationships with healthcare providers, clinics, and other clients, presenting Southwest Labs’ diagnostic services and solutions. Day-to-day responsibilities include identifying new business opportunities, conducting sales calls and in‑person meetings, preparing proposals, and following up to ensure client satisfaction and account retention. The Sales Specialist will collaborate with internal teams to coordinate service delivery, address client questions, and provide training or product overviews as needed. This role also involves meeting sales targets, tracking activity in a CRM or similar system, and participating in local industry events or outreach activities.

Qualifications

• Strong Communication and Customer Service skills to engage clients, explain services clearly, and respond to inquiries professionally.
• Demonstrated Sales experience, including prospecting, negotiating, and closing deals in a healthcare or laboratory setting is preferred.
• Ability to deliver Training and support basic Sales Management activities, such as managing pipelines and prioritizing accounts.
• Familiarity with healthcare or clinical laboratory services, and the ability to learn technical information and convey it accurately.
• Proficiency with CRM tools and basic office software to maintain records, prepare reports, and manage client information.
• Proven ability to work independently on‑site, manage time effectively, and consistently meet performance goals.
• Valid driver’s license and reliable transportation for local client visits.
• Associate or bachelor’s degree in business, healthcare, or a related field, or equivalent professional experience.