Sales Solution Engineer

Zoho; United States; A distancia; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Tazapay is a Singapore-based B2B payments startup enabling cross-border trade for SMBs. This remote role partners with technical teams at major customers, including marketplaces and platforms, to guide integrations with Tazapay’s API and deliver a stellar end-to-end experience.

You’ll combine software development, architecture, and business sense to drive high-quality integrations, mentor customers, and influence the product roadmap.

Formación

• Experience integrating RESTful APIs into web applications.
• Background in a similar customer-facing engineering role (e.g. solutions architect, sales engineer, or partner engineer).
• Excellent ability to explain complex concepts to technical and non-technical audiences.
• 5+ years of experience with a strong coding background.

Responsabilidades

• Partner with Tazapay sales teams to understand user requirements and communicate how Tazapay can solve their business and technical challenges, from high-level architecture to code implementation
• Interface directly with our largest users’ technical teams, serving as their primary technical point of contact during integration
• Create technical content (documents, diagrams, sample code, tests, etc.) to show customers how to implement specific use cases or best practices
• Help improve our products, working with product teams to address customer feedback and getting your hands dirty and building solutions yourself
• Develop proof of concept applications built on top of our API; present technical demonstrations, and help customers make the most of their integration

Conocimientos

RESTful APIs

Web applications

Customer-facing

Communication

Coding

5+ years of experience

Descripción del empleo

TazaPay is a trade management platform for small- and medium-sized businesses (SMBs) to conduct cross-border commerce safely.

It will bring together the best technologies and financial services that are only available to the large companies today and make them accessible to the SMBs.

We are trying to address the unmet needs of millions of exporters and importers who not have access to the essential tools for doing cross-border trade such as trade protections via escrow, currency hedging and finance

Lack of trust is one of the biggest inhibitors for B2B cross border business. Buyers and sellers tend to work only with known and trusted parties thereby limiting their business opportunities. Our platform will enable access to various services for doing cross-border trade safely - such as counterparty risk assessment, trade assurance and trade protections via escrow

Our goal is to enhance trust in the trade process so that SMBs feel confident about doing more business with overseas counterparties

Our platform is cloud-based and easy to use. Our mobile and web apps simplify and digitalize every step of the process. Using our cloud-based platform, the SMBs can do more business with trusted parties in a trusted and convenient manner.

Job Description

This is a remote position.

The Role:

As a Sales solution Engineer you will work with technical teams at our large customers. These

are mostly marketplaces and platforms like magento. This role is responsible for providing

technical leadership and guidance to our customers while they are integrating with Tazapay.

We are looking for engineers with a strong background developing full stack applications,

communicating technical concepts and handholding our customers. This role will be responsible

for working with partners and customers to integrate Tazapay’s API and deliver a stellar end to
end experience.

We’re seeking engineers with strong technical and business skills, to drive high-quality

integrations while accelerating time-to-live. You will also be the voice of these customers and influence the roadmap for our platform products. You will be also a trusted business partner for our most strategic customers.

Responsibilities

• Partner with Tazapay sales teams to understand user requirements and communicate how Tazapay can solve their business and technical challenges, from high-level architecture to code implementation
• Interface directly with our largest users’ technical teams, serving as their primary technical point of contact during integration
• Create technical content (documents, diagrams, sample code, tests, etc.) to show customers how to implement specific use cases or best practices
• Help improve our products, working with product teams to address customer feedback and getting your hands dirty and building solutions yourself
• Develop proof of concept applications built on top of our API;s , present technical demonstrations, and help customers make the most of their integration

Skills

• RequiredExperience integrating RESTful APIs into web applications.
• Experience writing code and excitement about learning new languages and technologies.
• A background working in a similar customer-facing engineering role (e.g. solutions architect, sales engineer, or partner engineer).
• Familiar with modern web applications and software architecture.
• Experience working with demos and apps,
• A great communicator, comfortable explaining complex concepts to both technical and
• Interested in solving open ended business problems with a combination of technology and creative thinking.
• Experienced working in the sales lifecycle and driving outcomes in a customer-facing
• 5+ years of experience, with a strong technical generalist and coding background

About the Company

Hi! We are Tazapay, a Singapore-based b2b and payments startup enabling small and

medium-sized businesses (SMBs) to conduct cross-border commerce securely.

We are ready to launch our MVP, and you will be part of the exciting process of taking it to market

and driving growth.

Culture-wise, we have a collaborative team of business experts, product managers and

technologists that is enthusiastic about solving a real and complex problem.

Why Join Us

Tazapay has an experienced team of seasoned professionals with extensive experience in

payments, ecommerce, technology, cross border trade and high growth technology businesses.

The company is backed by reputed institutional investors.

This is an amazing opportunity to join a fantastic crew before the rocket ship launch. It will be a

story you will carry with you through your life and have the unique experience of building

something ground up and have the satisfaction of seeing your product being used and paid for

by thousands of customers.

We believe the world will look very different after this pandemic, as it did after the second world

war and the financial crisis of 2008. We foresee a gigantic acceleration towards digitalization.

Especially in the B2B space which has lagged behind B2C peers. The pandemic will change that

equation.

We are conscious of the challenges. The most iconic companies are often founded in times of

such upheavals. We believe our odds are better because of the opportunity to configure

ourselves at a very young stage for the new world without the pressure to defend existing

revenue streams, head count balancing or pivoting the business model. We are better prepared

to seize the opportunities this new world throws at us.