Sales & Service Pro — Specialty Store

JCPenney; Little Rock (AR); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Paid holidays

Job summary

JCPenney is seeking a Specialty Associate to combine deep product knowledge with a passion for service to drive profitable sales growth and build a loyal clientele.

The role focuses on greeting customers, helping them find products, and promoting protection plans and credit programs to support company targets. You will also participate in inventory, pricing, and store presentation activities to maintain a clean, organized environment.

Qualifications

• Customer service and sales experience preferred.
• Ability to inform customers about product attributes and care plans.
• Strong communication to meet sales goals and assist with programs.

Responsibilities

• Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service.
• General Operations - Participates in inventory processes and merchandise transfers; maintains store environment.
• Performance Standards - Supports shrink and safety initiatives and meets performance standards.

Skills

Customer service

Sales

Product knowledge

Job description

JCPenney is seeking a Specialty Associate to combine deep product knowledge with a passion for service to drive profitable sales growth and build a loyal clientele.

The role focuses on greeting customers, helping them find products, and promoting protection plans and credit programs to support company targets. You will also participate in inventory, pricing, and store presentation activities to maintain a clean, organized environment.