Sales & Service Coordinator - Customer Support & Scheduling

Ace Handyman Services Asheville; Roswell (GA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Opportunity for advancement

Bonus based on performance

Job summary

A leading home repair company in Roswell, GA is seeking a Customer Service Coordinator to manage customer communications, provide logistical support, and enhance service delivery. Candidates should have strong organizational and communication skills, a background in customer service or sales, and experience with scheduling and dispatch software like ServiceTitan. The role offers an hourly rate of $18.00 - $20.00 and the chance to advance within a supportive team environment.

Qualifications

• At least 5 years of customer-facing experience.
• At least 5 years of service dispatch scheduling experience.
• Experience in phone sales with a confident and engaging manner.

Responsibilities

• Facilitate calls to educate and sell repair services.
• Organize work and project schedules for craftsmen.
• Provide logistical support for craftsmen regarding material ordering.

Skills

Organizational skills

Customer service experience

Verbal communication

Written communication

Sales experience

Technology skills

Multitasking

Tools

ServiceTitan

MS Excel

Microsoft Teams

Microsoft Word

Job description

A leading home repair company in Roswell, GA is seeking a Customer Service Coordinator to manage customer communications, provide logistical support, and enhance service delivery. Candidates should have strong organizational and communication skills, a background in customer service or sales, and experience with scheduling and dispatch software like ServiceTitan. The role offers an hourly rate of $18.00 - $20.00 and the chance to advance within a supportive team environment.