Sales & Service Advisor

American-Tire-Depot; Yorba Linda (CA); On-site; USD 24,796 - 44,083; Full time

Benefits offered by this job

Paid vacation

Holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

American Tire Depot in Yorba Linda, CA seeks a Service Advisor who greets guests and delivers a world-class service experience. You will translate mechanical issues into clear recommendations and help customers understand tire, repair, and warranty options.

This role requires 1–3 years in automotive service sales and a strong transferable sales background, plus a valid driver’s license and the ability to lift 70 lbs. Weekend availability is a plus as we serve customers when they need us most.

Qualifications

• 1–3 years of experience in automotive service sales and customer service
• Strong transferable sales background and ability to sell services
• Excellent communication and organizational skills
• Valid driver’s license and ability to lift 70 lbs
• Flexible availability, including weekends

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as liaison between customer and technician and translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive sales

Customer service

Sales background

Job description

Service Advisor

We\'re a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you\'d expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You\'ll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver\’s license + ability to lift 70 lbs (you\'ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.