Sales & Service Advisor

bigbrandtire; Burbank (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Hourly rate + commission

Paid vacation

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Employee discounts

ASE reimbursement

Career growth

Job summary

American Tire Depot in California is seeking a Service Advisor to greet guests, translate mechanical details into clear recommendations, and deliver a world-class service experience.

This role offers an hourly rate with commission, opportunities for growth into Service Manager, plus benefits like vacation, insurance and a 401(k). You’ll join a team known for speed, accuracy and customer care, with weekend availability.

Qualifications

• 1-3 years in automotive service sales.
• Proven ability to sell services.
• Strong communication and organization.
• Self-starter with problem-solving and team spirit.
• Valid driver’s license and ability to lift 70 lbs.
• Weekend availability.

Responsibilities

• Greet guests and deliver world-class service.
• Liaison between customer and technician.
• Confidently sell tires, wheels, repairs, and services.
• Perform visual inspections and document findings.
• Build lasting relationships with customers.
• Maintain showroom and inventory standards.
• Collaborate with team to keep operations smooth and safe.

Skills

Customer service

Sales

Communication

Organization

Teamwork

Problem-solving

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities


• Paid vacation and holidays


• Medical, dental, vision, life, and supplemental insurances


• 401(k) with company match


• Employee discounts, referral bonuses and ASE reimbursement


• Genuine career growth - with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience


• Act as the liaison between customer and technician - translate mechanical into clear recommendations


• Confidently sell tires, wheels, repairs, warranties, and services


• Perform visual inspections and document findings


• Build lasting relationships that turn first-time guests into lifelong customers


• Help maintain showroom and inventory standards


• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background


• Proven ability to sell services and build trust


• Strong communication and organizational skills


• A self-starter with problem-solving ability and team spirit


• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)


• Hungry to learn, grow, and lead


• Flexible availability, including weekends, to serve customers when they need us most

American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.