Sales & Service Advisor

American-Tire-Depot; Santa Fe Springs (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Commission & OT

Paid vacation & holidays

Medical/dental/vision/life insurance

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth to Service Manager

Job summary

American Tire Depot in Santa Fe Springs, CA is seeking a Service Advisor to greet guests and deliver world-class service. You will translate mechanical needs into clear recommendations and confidently sell tires, repairs, warranties, and services while documenting findings.

Join a team that values speed, accuracy, and customer care, with opportunities for career growth into Service Manager or management, a competitive hourly rate plus overtime and benefits.

Qualifications

• 1-3 years of automotive service sales or retail automotive with strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver's license and ability to lift 70 lbs, weekend availability.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician and translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organization

Problem-solving

Team spirit

Self-starter

Tools

Mobile CRM

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities


• Paid vacation and holidays


• Medical, dental, vision, life, and supplemental insurances


• 401(k) with company match


• Employee discounts, referral bonuses and ASE reimbursement


• Genuine career growth - with progression into Service Manager or Management

Service Advisor:

• Greet every guest and deliver a world-class service experience


• Act as the liaison between customer and technician - translate mechanical into clear recommendations


• Confidently sell tires, wheels, repairs, warranties, and services


• Perform visual inspections and document findings


• Build lasting relationships that turn first-time guests into lifelong customers


• Help maintain showroom and inventory standards


• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background


• Proven ability to sell services and build trust


• Strong communication and organizational skills


• A self-starter with problem-solving ability and team spirit


• Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow)


• Hungry to learn, grow, and lead


• Flexible availability, including weekends, to serve customers when they need us most

American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.