Sales & Service Advisor

American Tire Depot, Inc.; Downey (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly plus commission

Paid time off

Insurance (medical/dental/vision)

401(k) with company match

Employee discounts

Career growth into management

Job summary

American Tire Depot is seeking a Service Advisor to greet guests, translate mechanical recommendations, and proactively sell tires, wheels, repairs and services. You will perform inspections, document findings, and help maintain showroom standards while building lasting customer relationships.

The role emphasizes strong communication, organizational skills, and a self-motivated team player mindset, with weekend availability and opportunities for career growth.

Qualifications

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver's license + ability to lift 70 lbs.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Automotive sales

Customer service

Sales background

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities


• Paid vacation and holidays


• Medical, dental, vision, life, and supplemental insurances


• 401(k) with company match


• Employee discounts, referral bonuses and ASE reimbursement


• Genuine career growth - with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience


• Act as the liaison between customer and technician - translate mechanical into clear recommendations


• Confidently sell tires, wheels, repairs, warranties, and services


• Perform visual inspections and document findings


• Build lasting relationships that turn first-time guests into lifelong customers


• Help maintain showroom and inventory standards


• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background


• Proven ability to sell services and build trust


• Strong communication and organizational skills


• A self-starter with problem-solving ability and team spirit


• Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow)


• Hungry to learn, grow, and lead


• Flexible availability, including weekends, to serve customers when they need us most

American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.