Automotive Service & Sales Specialist

Discount Tire & Brake Inc.; Hermosa Beach (CA); Híbrido; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Descripción de la vacante

American Tire Depot in Hermosa Beach, CA is seeking a Service Advisor to greet every guest and deliver a world-class service experience while translating mechanical results into clear, actionable recommendations for customers and technicians. You will build lasting relationships, help maintain showroom standards, and collaborate with the team to keep operations smooth and safe.

1–3 years in automotive service sales or retail automotive and strong communication are required; weekend availability

Formación

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Valid driver’s license and ability to lift 70 lbs.

Responsabilidades

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Conocimientos

Customer service

Sales experience

Automotive service sales

Descripción del empleo

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.
Apply today! If your qualifications are a match for the position, a member of our Talent Acquisition team will reach out to you to discuss next steps.

American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.