Sales & Service Advisor

Big Brand Tire & Service; Marshalltown (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

401(k) with company match

Employee discounts and referral bonuses

Job summary

Big Brand Tire & Service in Marshalltown, Iowa, is seeking a Service Advisor to provide top-notch service to customers. Responsibilities include greeting guests, acting as a liaison between customers and technicians, and confidently selling services. The ideal candidate will have 1–3 years of automotive service sales experience and strong customer service skills.

Join a company that values genuine career growth and provides comprehensive benefits, including paid vacation and a 401(k) plan with company match.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Valid driver's license and ability to lift 70 lbs.

Responsibilities

• Greet guests and provide a world-class service experience.
• Act as the liaison between customer and technician.
• Sell tires, wheels, repairs, warranties, and services.

Skills

Automotive service sales experience

Customer service skills

Strong communication

Organizational skills

Sales background

Job description

Service Advisor

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.