Sales & Service Advisor

Big Brand Tire & Service; Yucaipa (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, and life insurances

401(k) with company match

Employee discounts and referral bonuses

Career growth progression opportunities

Job summary

Big Brand Tire & Service is hiring a Service Advisor in Yucaipa, California. The role focuses on delivering exceptional customer service while managing customer inquiries and selling products and services.

The ideal candidate has 1–3 years of experience in automotive service sales and strong communication skills. Benefits include competitive pay, paid vacation, and opportunities for career growth.

Qualifications

• 1–3 years of experience in automotive service sales or strong customer service.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as a liaison between customer and technician.
• Confidently sell tires, repairs, and services.

Skills

Automotive service sales

Customer service skills

Sales skills

Job description

Service Advisor

We are a results-focused, performance-driven team that shapes an exceptional experience for customers and each other.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.