Sales & Service Advisor

American-Tire-Depot; Los Angeles (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hourly rate

Commission & overtime

Paid vacation

Insurance (medical, dental, vision,)

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into Service Manager

Job summary

American Tire Depot is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will act as the liaison between customer and technician, translating mechanical into clear recommendations and confidently selling tires, wheels, repairs, warranties, and services.

You’ll perform visual inspections, document findings, build lasting relationships with customers, maintain showroom and inventory standards, and partner with the team to keep operations smooth and safe.

Qualifications

• 1–3 years of experience in automotive service sales.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician – translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient and safe.

Skills

Automotive service sales

Customer service

Communication

Problem-solving

Teamwork

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities


• Paid vacation and holidays


• Medical, dental, vision, life, and supplemental insurances


• 401(k) with company match


• Employee discounts, referral bonuses and ASE reimbursement


• Genuine career growth - with progression into Service Manager or Management

Service Advisor:

• Greet every guest and deliver a world-class service experience


• Act as the liaison between customer and technician - translate mechanical into clear recommendations


• Confidently sell tires, wheels, repairs, warranties, and services


• Perform visual inspections and document findings


• Build lasting relationships that turn first-time guests into lifelong customers


• Help maintain showroom and inventory standards


• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background


• Proven ability to sell services and build trust


• Strong communication and organizational skills


• A self-starter with problem-solving ability and team spirit


• Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow)


• Hungry to learn, grow, and lead


• Flexible availability, including weekends, to serve customers when they need us most

American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.