Sales & Service Advisor

bigbrandtire; Long Beach (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Commission and overtime

Paid vacation and holidays

Medical, dental, vision

Life Insurance

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into management

Job summary

American Tire Depot in California seeks a Service Advisor to greet guests and provide world-class service, translating mechanical needs into clear recommendations.

You will confidently sell tires, wheels, repairs, warranties, and services; perform visual inspections; build lasting customer relationships; and help maintain showroom and inventory standards while supporting smooth, safe operations.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive
• Proven ability to sell services and build trust
• Strong communication and organizational skills

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as liaison between customer and technician – translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive sales

Customer service

Communication

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities


• Paid vacation and holidays


• Medical, dental, vision, life, and supplemental insurances


• 401(k) with company match


• Employee discounts, referral bonuses and ASE reimbursement


• Genuine career growth - with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience


• Act as the liaison between customer and technician - translate mechanical into clear recommendations


• Confidently sell tires, wheels, repairs, warranties, and services


• Perform visual inspections and document findings


• Build lasting relationships that turn first-time guests into lifelong customers


• Help maintain showroom and inventory standards


• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background


• Proven ability to sell services and build trust


• Strong communication and organizational skills


• A self-starter with problem-solving ability and team spirit


• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)


• Hungry to learn, grow, and lead


• Flexible availability, including weekends, to serve customers when they need us most

American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.