Sales & Service Advisor

bigbrandtire; Clinton (IA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Commission and overtime

Vacation & holidays

Insurance package

401(k) with match

Employee discounts & referrals

Career growth to Management

Job summary

Tandem Tire in Clinton, IA is seeking a Service Advisor to greet guests and provide world-class service, translating mechanical details into clear repair recommendations. You will upsell tires, wheels, repairs, warranties, and other services while maintaining showroom standards and supporting shop flow.

The role requires 1–3 years in automotive service sales and strong customer service, with flexible weekend availability and a commitment to growth within the team.

Qualifications

• 1–3 years of experience in automotive service sales and strong customer service
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• Self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs
• Flexible availability, including weekends

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Automotive service sales

Communication skills

Organizational skills

Problem solving

Tools

POS system

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Tandem Tire is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.