Sales & Revenue Operations Specialist

Freddie Mac; Canonsburg (Washington County); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in Technology and AI Solutions is seeking a dedicated individual for a client-facing role. This position offers remote work opportunities within the U.S. and focuses on enhancing client satisfaction and operational efficiency. The ideal candidate will have strong communication skills and experience with Salesforce, ensuring prompt responses to client inquiries while collaborating with internal teams to improve processes.

Qualifications

• 1-2 years of relevant experience in a client-facing or operational support role.
• Detail-oriented with a knack for organizing information.

Responsibilities

• Serve as a primary point of contact for client questions and requests.
• Support data hygiene and process accuracy within Salesforce.

Skills

Communication

Organizational Skills

Proactive Approach

Tools

Salesforce

DealHub

Job description

Employer Industry: Technology and AI Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely within the U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and operational efficiency
- Exposure to both customer success and revenue operations in a hybrid role

What to Expect (Job Responsibilities):
- Serve as a primary point of contact for client questions and requests, ensuring prompt and professional responses
- Triage and route inquiries to the appropriate internal team or point of contact
- Assist with client account renewals by preparing materials, tracking timelines, and coordinating with Sales
- Support data hygiene and process accuracy within Salesforce and other sales tools
- Collaborate with the Rev Ops team to identify and implement process improvements

What is Required (Qualifications):
- 1-2 years of relevant experience in a client-facing or operational support role
- Strong communication skills and a proactive, service-oriented approach
- Detail-oriented with a knack for organizing information and improving workflows
- Comfort working with tools like Salesforce (required) and DealHub (a plus)
- Ability to work independently and prioritize tasks in a fast-paced, remote environment

How to Stand Out (Preferred Qualifications):
- Experience with CRM management and sales tools
- Background in customer success or revenue operations
- Familiarity with data analysis and reporting tools

#Technology #CustomerSuccess #RemoteWork #CareerGrowth #AIInnovation

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