Sales Retail Counter

Keystone Automotive Industries, Inc.; Nashville (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

Fertility Coverage

401k with Generous Company Match

Company Paid Life Insurance and Long‑%

Job summary

LKQ Corporation in Nashville, TN is seeking a customer service oriented team member to greet customers, assist at checkout, and ensure smooth transactions.

You will handle inventory checks, coordinate orders from the warehouse, and maintain reporting records while supporting a positive shopping experience for walk-in and phone customers.

Qualifications

• 1 year customer service experience required.
• Strong customer service background with problem solving.
• Basic computer skills and ability to use Microsoft Office apps.

Responsibilities

• Greet customers as they enter the store and maintain friendly contact.
• Assist at checkout with upselling and problem solving.
• Maintain orderly files and accurate cash drawer for transactions.
• Monitor inventory to ensure minimum stock and showroom appearance.
• Coordinate warehouse orders to prepare customer orders on time.

Skills

Customer service

Cash handling

Communication

Outlook

Excel

Education

High School Diploma/GED

Tools

Word

Excel

PowerPoint

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for providing a superior customer service experience to all walk-in contact and phone-contact customers.

Essential Job Duties

• Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
• At checkout, implement suggestive selling techniques, as appropriate, and assist with problem-solving.
• Maintain orderly files and clean records of all transactions, as well as an accurate cash drawer.
• Observe changes in inventory to ensure minimum stock levels and store showroom appearance is appropriate.
• Coordinate orders from the warehouse to ensure customers orders are ready in a timely fashion.
• Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

Education & Experience 1 year experience required. To perform this job this job successfully, an individual must have a strong customer service background.

Preferred Requirements

• High School Diploma/GED.
• Prior automotive experience and knowledge of automotive parts.
• Two to three years of prior customer service relations.

Knowledge/Skills/Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives. Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.

Problems Encountered

Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Decisions generally affect one's own job or assigned functional area. Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.

Handling Multiple Tasks

Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

Travel may be required periodically, including overnight stays (contingent on position requirements). May be exposed to extreme temperatures, extreme lighting, and high noise levels. May need to stand, walk, push, pull, squat, bend, reach, climb stairs; balance; stoop, kneel, or crouch for extended periods. Must be able to lift up to 75 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Company Culture

Join us for an exciting career journey with positive, driven individuals. Leading With Innovation As a Fortune 500 leader (#318), LKQ is at the industry's forefront, operating across 25 countries with over 1,600 locations. Join us to shape the future of vehicle repair and customization, where your impact resonates globally. Accelerate Your Career at LKQ Join LKQ, a global force of over 51,000 strong across 1,700 locations. Here, you are a part of a community that drives our success and your career forward. Embrace the opportunity to grow, innovate, and lead the industry with us.

Equal Opportunity Employer

Minorities/Women/Protected Veterans/Disabled

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