Inside Sales Coordinator

Keystone Automotive Industries, Inc.; Raleigh (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

Fertility Coverage

401k with Generous Company Match

Company Paid Life Insurance and Long-­

Job summary

LKQ Corporation seeks a motivated sales/customer service professional in Raleigh, NC. You will promote parts, respond to customer inquiries, and support order processing to ensure timely delivery and accuracy.

Must have automotive knowledge, and strong communication in English (bilingual Spanish preferred). This role emphasizes accurate data entry, responsive service, and building lasting customer relationships in a dynamic, team-driven environment.

Responsibilities

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting transactions (credits, invoices, work orders, interchanges and returns).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when item requested is not available.
• Process orders – order entry, review orders for correct handling, pricing, quantities, and shipping data.
• Follow-up with customers as needed.
• Assume other duties as assigned.

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

• High School Diploma/GED 1+ years of related experience required.
• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge / Skills / Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Basic messages communicated orally.
• May write brief messages and keep simple records.
• May exppain and offer guidance on routine procedures.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Prioritize assigned and routine tasks. Handle appropriately.
• No additional competencies required.

Essential Physical Demands / Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Travel may be required periodically, including overnight stays (contingent on position requirements). The employee must occasionally lift and/or move up to 50 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Leading With Innovation As a Fortune 500 leader (#318), LKQ is at the industry’s forefront, operating across 25 countries with over 1,600 locations. Join us to shape the future of vehicle repair and customization, where your impact resonates globally.

Accelerate Your Career at LKQ Join LKQ, a global force of over 51,000 strong across 1,700 locations. Here, you are a part of a community that drives our success and your career forward. Embrace the opportunity to grow, innovate, and lead the industry with us.

Connect With Your Future Let’s discover what you bring to LKQ.

Shape the Future with LKQ Embark on a journey where your work makes a tangible impact on the industry and beyond. LKQ offers a challenging yet rewarding career path filled with opportunities to grow, innovate, and contribute to a sustainable future. At LKQ, you're not just joining a team; you're stepping into a role where you can truly thrive. Start your career with us and discover where your journey can take you.

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