Sales/customer service

Keystone Automotive Industries, Inc.; Atlanta (GA); Presencial; USD 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health/Dental/Vision Insurance

401k with Generous Company Match

Paid Time Off

Paid Parental Leave

Tuition Reimbursement

Employee Discounts

Resumo da oferta

LKQ Corporation is seeking a motivated Customer Service Specialist in Atlanta, GA to promote sales of automotive parts, service customers, and support various transactions. This role emphasizes strong communication and problem solving within a fast-paced environment.

Responsibilities include providing product and pricing information, processing orders, and coordinating with internal teams to ensure timely delivery.

Qualificações

• High school diploma or GED with 1+ year related experience.
• Strong customer service and communication skills.
• Bilingual English/Spanish preferred.
• Basic computer skills.

Responsabilidades

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work orders, returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed by customers.
• Advise customers on substitution or modification of part when requested part is not available.
• Process orders – enter orders, verify handling, pricing, quantities, and shipping data.
• Follow up with customers as needed.
• Assume other duties as assigned.

Conhecimentos

Customer service

Communication

Bilingual English/Spanish

Formação académica

High School Diploma/GED

College coursework or degree

Descrição da oferta de emprego

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Take the first step toward a rewarding career!

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities Not responsible for supervising employees.

Minimum Requirements

• High School Diploma/GED 1+ years of related experience required.

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Basic messages communicated orally.
• May write brief messages and keep simple records.
• May expain and offer guidance on routine procedures.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Prioritize assigned and routine tasks. Handle appropriately.
• No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Travel may be required periodically, including overnight stays (contingent on position requirements). The employee must occasionally lift and/or move up to 50 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term DisabilityEmployee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Leading With Innovation

As a Fortune 500 leader (#318), LKQ is at the industry’s forefront, operating across 25 countries with over 1,600 locations.

Accelerate Your Career at LKQ

Join LKQ, a global force of over 51,000 strong across 1,700 locations. Here, you are a part of a community that drives our success and your career forward. Embrace the opportunity to grow, innovate, and lead the industry with us.

Connect With Your Future

Your career journey starts with a conversation.

Shape the Future with LKQ

Embark on a journey where your work makes a tangible impact on the industry and beyond. LKQ offers a challenging yet rewarding career path filled with opportunities to grow, innovate, and contribute to a sustainable future. At LKQ, you're not just joining a team; you're stepping into a role where you can truly thrive. Start your career with us and discover where your journey can take you.

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