Sales Representative, Repair Service & Inspections

Century Fire Protection; Duluth (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K) with Company Match

Paid Time Off

Job summary

Century Fire Protection is seeking a sales professional to drive new customer acquisition and cross-sell services to existing clients across fire alarm, sprinkler, extinguishers, emergency lighting, and fire suppression systems. The role involves prospecting, site surveys, pricing, and presenting compelling proposals to meet client fire life safety needs.

The candidate will manage quotes, contracts, and billing while building long-term client relationships and a robust sales pipeline in the

Qualifications

• Bachelor's degree required; 5+ years related experience and/or training or equivalent combination of education and experience.

Responsibilities

• Using cold calls and warm leads seek new customers to expand customer base.
• Establish contact with potential clients of fire protection inspection services by efficiently scheduling sales calls, quickly following up on leads after they are provided, and assisting customers identify fire life safety needs.
• Keep in communication with existing client base to potentially upsell and cross sell additional services not currently provided.
• Conduct site surveys of customer locations and review with Management to develop appropriate pricing and presentation plan.
• Develop and maintain customer relationships through communication, accurate quotes, anticipating fire life safety needs, resolving concerns and complaints, and providing education or fire code reference support.
• Prepare and present proposals and contracts timely and accurately that offer fire life safety solutions to customers including information required to complete technician dispatching, report submitting, record keeping and client billing.
• Ensure customer satisfaction levels meet are a priority and exceed company standards.
• Develop and maintain an active proposal pipeline to support current department needs and future growth opportunities.
• Maintain and report sales business plan to Management during monthly meeting.
• Develop an understanding of assigned Fire Alarm and Fire Sprinkler market and services provided to customers within assigned territory.

Education

Bachelor's degree from four-year college or university

Tools

Microsoft Office Suite

Job description

Overview

Responsible for generating new customers and cross selling existing customers for inspections of special hazard systems, fire alarms, fire extinguishers, sprinkler systems, exit/emergency lighting, and fire suppression systems.

Responsibilities

• Using cold calls and warm leads seek new customers to expand customer base.
• Establish contact with potential clients of fire protection inspection services by efficiently scheduling sales calls, quickly following up on leads after they are provided, and assisting customers identify fire life safety needs.
• Keep in communication with existing client base to potentially upsell and cross sell additional services not currently provided.
• Conduct site surveys of customer locations and review with Management to develop appropriate pricing and presentation plan.
• Develop and maintain customer relationships through communication, accurate quotes, anticipating fire life safety needs, resolving concerns and complaints, and providing education or fire code reference support.
• Prepare and present proposals and contracts timely and accurately that offer fire life safety solutions to customers including information required to complete technician dispatching, report submitting, record keeping and client billing.
• Ensure customer satisfaction levels meet are a priority and exceed company standards.
• Develop and maintain an active proposal pipeline to support current department needs and future growth opportunities.
• Maintain and report sales business plan to Management during monthly meeting.
• Develop an understanding of assigned Fire Alarm and Fire Sprinkler market and services provided to customers within assigned territory.

Qualifications

• Bachelor\'s degree from four-year college or university and 5+ years related experience and/or training or equivalent combination of education and experience.
• Computer Skills: Microsoft Office, Word, Excel, PowerPoint.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident