Sales Representative

Allied Fire Protection; McAllen (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Allied Fire Protection in Texas is seeking a Fire Alarm Service Sales Representative to drive growth through new business and by maintaining relationships with existing customers. Responsibilities include converting inspection deficiencies to proposals, scheduling sales calls, and presenting accurate estimates.

The role requires strong communication and a proven sales track record in the fire protection industry.

Qualifications

• Minimum education of High School Diploma or Equivalent.
• General understanding of Microsoft Office products.
• 3+ years of industry sales track record.
• Fire Sprinkler or Fire Protection work experience is a plus.

Responsibilities

• Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals
• Communicate deficiency proposals directly with customer via phone, fax, and/or email
• Follow up and schedule sales appointments
• Meet or exceed sales budget goals set by service operations manager
• Maintain inspection and service sales log for all deficiencies and service bids and proposals
• Prepare assigned reports needed for invoicing (Customer set up sheet)
• Attend service and sales meetings
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.

Skills

Strong verbal and written comms

Time management

Team leadership / mentoring

Paperwork accuracy

Teamwork

Safety awareness

Education

High School Diploma

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FIRE ALARM SERVICE SALES REPRESENTATIVE

JOB DESCRIPTION

Job Responsibilities include but are not limited to:

• Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals
• Create deficiency proposals as outlined in standard operating procedures
• Communicate deficiency proposals directly with customer via phone, fax, and/or email
• Follow up and schedule sales appointments
• A continued commitment in pursuit of new customers by scheduling sales calls, follow up leads and utilizing outlined market strategies
• Meet or exceed sales budget goals set by service operations manager
• Promote and attend BOMA and other social events while representing Allied Fire Protection in a professional manner
• Promote a positive ongoing relationship with customers and end users
• Estimate hard bid contracts and provide a proposal to the customer on the bid date
• Conduct job site surveys to ensure the accuracy of the estimate
• Prepare assigned reports needed for invoicing (Customer set up sheet)
• Attend service and sales meetings
• Maintain inspection and service sales log for all deficiencies and service bids and proposals
• Submit monthly expense report on due date for managers approval
• Demonstrate effective communication skills when interacting with all internal and external customers
• Assist accounts receivable/collections for overdue service customers
• All other duties assigned
• Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
• Safety First –
• Start each meeting with a Safety Topic – internal and external
• Ensure Safe Driving of Company Vehicle or Personal Vehicle
• Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10-15%, 1.5M)
• Provide estimate and required budget details for all jobs bid
• Provide detailed Scope Sheets for all jobs bid
• Pursue Bid Tabs for all estimates that are not awarded
• Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio
• Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention
• Maintain Customer contacts and appointments on Outlook calendar that is accessible by Manager
• Ensure New Customer Development (minimum of 2 to 4 new customer/year)
• Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
• Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates
• Submit Expense Reports timely; ensure expenses are targeted and approved in advance
• Maintain an Active Membership with Organizations to promote leads and support customer relationships - 2 organizations with 6-8 functions/year
• Actively Participate in required Weekly/Monthly/Quarterly team meetings
• Use Proposal Numbers – Initials plus year – i.e. SP21-01
• Ensure proper formatting, details are complete, with a professional appearance
• Participate in ongoing training – SOPs, Codes/Technical, Customer Service, Software, etc.
• Review Profitability reports for accuracy and estimation improvement opportunities
• Support and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc.
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.
• Actively participate in Lunch N Learns, events, trade shows, etc.
• Partner with Marketing and Business Development Team
• Know the Allied “Why” – maintain a consistent message

Knowledge:

• Minimum education of High School Diploma or Equivalent
• General understanding of Microsoft office products

Work Experience:

• Previous experience with customer service in an office setting
• 3+ years of industry sales track record
• Fire Sprinkler or Fire Protection work experience, field experience is a plus

Skills and Competencies:

• Strong verbal skills and written communication, and time management skills
• Ability to take direction from upper management
• Accurately complete and maintain all paperwork
• Demonstrate positive team work and ability to be a team leader and mentor
• Maintain a clean and safe work environment