Sales Representative - Purewick (Remote Call Center)

BD; Fort Worth (TX); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading global medical technology company is seeking a Customer Service Representative to facilitate the intake of product orders and manage calls for potential leads. The role offers comprehensive benefits, remote work opportunities, and potential for career advancement within a supportive environment.

Benefits

Comprehensive benefits package

Tuition reimbursement

Company-paid holidays

Access to wellness resources

Employee assistance programs

Qualifications

• 1 year of experience in the medical industry, sales, collections, or call center/customer service.
• Ability to interpret medical supply publications and technical procedures.
• Availability to work evening shifts and weekends when needed.

Responsibilities

• Facilitate intake of Purewick product orders from various sources.
• Complete calls on prospective leads, both inbound and outbound.
• Meet or exceed sales goals and adhere to compliance standards.

Skills

Customer Service

Problem-Solving

Communication

Microsoft Office Proficiency

Education

High School Diploma or GED

Job description

Employer Industry: Medical Technology

Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, and vision insurance
- Up to 12 company-paid holidays
- Tuition reimbursement for continued education
- Opportunity to work remotely in a supportive environment
- Potential for career advancement within a leading global medical technology company
- Access to employee assistance programs and wellness resources

What to Expect (Job Responsibilities):
- Facilitate intake of new and reorder Purewick customer product orders from multiple lead/referral sources
- Complete initial and follow-up calls on prospective leads via inbound and outbound calls
- Maintain departmental call volume requirements, ensuring a high level of professionalism and customer service
- Meet or exceed monthly departmental sales goals as established by management
- Adhere to phone activity and compliance standards, including Medicare guidelines and HIPAA regulations

What is Required (Qualifications):
- Minimum of 1 year of experience in the medical industry, sales, collections, or call center/customer service
- High School Diploma or General Education Degree (GED)
- Ability to read, analyze, and interpret medical supply publications and technical procedures
- Proficiency in Microsoft Office applications
- Availability to work some evening shifts, weekends, and overtime as needed

How to Stand Out (Preferred Qualifications):
- Experience with medical supply sales or customer service in a healthcare setting
- Strong problem-solving skills and ability to deal with a variety of variables
- Familiarity with calculating financial figures such as discounts and commissions

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