Sales Representative - Purewick (Remote Call Center)

BD; Dallas (TX); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in the medical technology field is offering a remote customer service position. The role involves supporting clients with the Purewick system and maintaining high standards of service. Candidates should possess a high school diploma, relevant experience, and strong communication skills. This role provides opportunities for career growth and a comprehensive benefits package, including medical and dental insurance.

Benefits

100% remote work

Comprehensive benefits package

Tuition reimbursement

Up to 12 company-paid holidays

Access to employee assistance programs

Qualifications

• Minimum of 1 year of experience in medical industry or customer service.
• Ability to interpret medical supply publications.
• Availability for evening shifts and weekends.

Responsibilities

• Articulate features of the Purewick system and maintain call volume requirements.
• Ensure excellent customer service and meet monthly sales goals.
• Complete follow-up calls to prospective leads.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office Applications

Job description

Employer Industry: Medical Technology

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- 100% remote work from home position
- Comprehensive benefits package including medical, dental, and vision insurance
- Up to 12 company-paid holidays
- Tuition reimbursement available
- Access to employee assistance programs and additional support resources

What to Expect (Job Responsibilities):
- Articulate the features and benefits of the Purewick system, including knowledge of equipment use and maintenance
- Complete initial and follow-up calls to prospective leads via inbound and outbound calls, addressing customer concerns
- Maintain departmental call volume requirements for both inbound and outbound calls
- Provide excellent customer service to all clients while maintaining a high level of professionalism
- Meet or exceed monthly departmental sales goals as established by management

What is Required (Qualifications):
- Minimum of 1 year of experience in the medical industry, sales, collections, or call center/customer service
- High School Diploma or general education degree (GED)
- Ability to read, analyze, and interpret medical supply publications and technical procedures
- Proficiency in Microsoft Office Applications
- Availability to work some evening shifts, weekends, and overtime as needed

How to Stand Out (Preferred Qualifications):
- Previous experience in a virtual call center environment
- Familiarity with Medicare guidelines and compliance standards
- Strong problem-solving skills and ability to manage multiple variables
- Excellent communication and interpersonal skills
- Knowledge of medical supply sales processes

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