Sales Representative II

HarbisonWalker International; Mobile (AL); On-site; USD 65,000 - 100,000; Full time

Job summary

HarbisonWalker International is seeking a Sales Representative II to visit customers and assist them in selecting refractory products for their applications. You will provide technical support through the sales lifecycle, from selection to installation, while focusing on maximizing business with favorable margins.

The role emphasizes ongoing relationship development with customers, scheduling calls, delivering product presentations, and ensuring accurate quotations and timely follow-ups.

Qualifications

• BS in Engineering or related field.
• Knowledge of refractories.
• Advanced Excel skills.
• Strong communication and teamwork abilities.
• 4+ years refractory or industrial sales experience.
• Willingness to travel.

Responsibilities

• Schedule and conduct sales calls with customers and contractors, including joint visits.
• Provide technical sales support throughout the lifecycle from selection to installation.
• Prepare timely quotes and follow up on inquiries and orders.
• Perform reporting, forecasting, and CRM data input.
• Make sales and product presentations.

Skills

Interpersonal skills

Analytical thinking

Data analysis

Teamwork

Sales experience

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Office Suite

Advanced Excel

CRM software

Job description

Job Description

HWI has a fantastic opportunity to join our Sales team as a Sales Representative II.

Summary

The Sales Representative II solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application. The Sales Representative II provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with customers.

Responsibilities

• Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems
• Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow-up on orders and deliveries and other miscellaneous activities
• Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
• Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data
• Making sales and product presentations

Requirements

• Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
• Requires general knowledge of refractories
• Requires computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise
• Requires strong interpersonal and communications skills and the ability to work effectively in a team environment
• Requires strong analytical skills and the ability to assemble and quickly analyze data
• Requires strong industry-specific knowledge coupled with the ability to manage supplier relationships
• Requires excellent organization skills with accurate and precise attention to detail
• Requires self-motivation with the ability to adapt quickly
• The Sales Representative II requires four plus (4+) years of refractory or industrial-based field experience with emphasis on sales and marketing.
• Must be able to travel to provide support to customers.

Physical and Environmental Requirements

• Physical Activity: Requires more than 2/3 of time standing, talking or hearing and less than 1/3 of the time sitting, walking, using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling and tasting/smelling.
• Lifting: 50 pounds less than 1/3 of the time.
• Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception.
• Environment: Requires less than 1/3 of time working in an office setting, working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, fumes or airborne particles, vibration.
• Noise: Requires working in quiet conditions.