Sales Representative | Full Time | Paid Training

Home Appliance; Twinsburg (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Home Appliance in Twinsburg, OH is seeking a Sales Representative to guide customers through appliance selections with product knowledge, assist with delivery scheduling, and handle post-sale follow-up. You will report to the Sales Manager and work from our Twinsburg showroom.

This role rewards relationship-focused professionals with strong earning potential through base salary plus commissions, as well as ongoing training and career growth within a collaborative team.

Qualifications

• Experience in sales or customer service is preferred.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication.
• Self-motivated with a drive to meet sales goals.
• Attention to detail and organized.
• Able to work in a fast-paced, team-oriented environment.
• Retail schedule availability including weekends.
• HS diploma or GED required.
• Willingness to learn appliance products and trends.
• Occasional travel may be required.

Responsibilities

• Guide customers through appliance purchasing with product knowledge.
• Provide expert recommendations and delivery scheduling help.
• Follow up post-sale and build relationships.
• Coordinate with sales, delivery, service, and operations for a seamless experience.
• Assist with rebate processing and post-sale support.
• Maintain showroom displays and keep them customer-ready.
• Participate in ongoing product and sales training.
• Develop relationships with builders, designers, contractors, and other industry professionals.
• Meet individual and team sales goals.
• Perform additional duties as assigned.

Skills

Sales experience

Customer service

Interpersonal skills

Verbal & written communication

Detail oriented

Teamwork

Microsoft Word

Microsoft Excel

Outlook

Willingness to learn appliances

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Job Description

Job Description Benefits:

• ~401(k)
• ~401(k) matching
• ~ Bonus based on performance
• ~ Dental insurance
• ~ Employee discounts
• ~ Health insurance
• ~ Paid time off
• ~ Training & development
• ~ Vision insurance

Full-Time | Home Appliance | Twinsburg, Ohio

About Home Appliance

Home Appliance has proudly served Northeast Ohio since 1962. What began as a small appliance service company has grown into one of the region's premier appliance retailers with three locations and a reputation for delivering an exceptional customer experience. Our success is driven by our commitment to integrity, teamwork, accountability, and creating customers for life.

Position Summary

The Sales Representative is responsible for guiding customers through the appliance purchasing process by providing product knowledge, expert recommendations, delivery scheduling assistance, and post-sale follow-up. This position reports to the Sales Manager and is based in our Twinsburg Showroom.

This is an excellent opportunity for a relationship-focused sales professional who enjoys helping customers find the perfect solution for their needs. You'll join a team that consistently achieves its goals through exceptional customer service, ongoing professional development, and a commitment to customer satisfaction.

If you're looking for a rewarding career with strong earning potential, a supportive team environment, and a healthy work-life balance, we'd love to hear from you.

Compensation

First-year anticipated earnings of approximately $70,000

Includes $35,000 base salary plus commission and manufacturer spiffs

Second-year anticipated earnings of $90,000-$100,000+ for committed sales professionals

Additional income opportunities through manufacturer incentive programs

Unlimited earning potential

Schedule

Full-time position

Weekend availability required

Monday through Friday training schedule

Once trained, two days off during the week and occasional weekends off

Responsibilities

• Create an exceptional customer experience by helping customers identify the best appliance solutions to meet their needs and budget.
• Serve as a product expert by educating customers on appliance features, specifications, benefits, and available options.
• Build lasting customer relationships through proactive communication and follow-up throughout the sales process.
• Coordinate with sales support, delivery, service, and operations teams to ensure a seamless customer experience.
• Assist customers with delivery scheduling, rebate processing, and post-sale support.
• Maintain showroom appearance by ensuring displays are clean, organized, current, and customer-ready.
• Participate in ongoing product and sales training to continuously improve knowledge and performance.
• Develop and maintain relationships with local builders, designers, contractors, and other industry professionals.
• Consistently achieve individual and team sales goals.
• Perform additional duties as assigned.

Qualifications

• Previous sales or customer service experience preferred.
• Outgoing personality with exceptional interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Self-motivated with the drive to achieve sales goals and deliver results.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficient in Microsoft Word, Excel, and Outlook.
• Willingness to learn appliance products, features, and industry trends.
• Ability to work a retail schedule, including weekends.
• High school diploma or GED required.
• Occasional travel may be required for meetings, training, or visits to other company locations.

Why Join Home Appliance?

• Established and growing company serving Northeast Ohio since 1962
• Three locations with a strong reputation for customer service and excellence
• Collaborative, team-oriented culture that values accountability and integrity
• Opportunity to make a meaningful impact and grow professionally within the organization